Backbone Engineer (Soft-IP-Endpoints SME) @ (January 2011 - September 2013)
Tier 3 Engineer (Legacy and Converged Switch and IP endpoints) @ (January 2008 - January 2011)
Remote Systems Engineer @ 3t Systems (January 2007 - January 2007)
Chief Executive IT Support @ (September 2002 - January 2007)
Executive IT Support @ (September 2000 - September 2002)
Derek Hanson Education
Middle Tennessee State University (MTSU)
Bachelor of Science (Mass Communications (emphasis on Television Production))
1995-1998
Ferris State University 1993-1995
Derek Hanson Skills
IP
VoIP
Switches
Telephony
Telecommunications
SIP
Troubleshooting
Unified Communications
TCP/IP
Routing
LAN-WAN
Call Centers
Wireless
Ethernet
VPN
WAN
Network Design
Network Architecture
QoS
MPLS
Call Center
Data Center
Contact Centers
Network Engineering
Avaya
Cisco Technologies
Video Conferencing
Routers
Cisco
Juniper
Networking
H.323
ISDN
IVR
PBX
ACD
Voice Mail
Unified Messaging
SIP Trunking
Avaya Communication Manager
Media Gateways
Avaya IP Telephony
Cisco Call Manager
Leadership
Sales Engineering
Product Management
Management
Software as a Service (SaaS)
solution selling
Voice over IP (VoIP)
AI Governance
AI Safety
AI Security
API Development
Application Programming Interfaces (API)
Artificial Intelligence (AI)
Cloud Computing
Cloud Infrastructure
Customer Experience
Data Engineering
Data Science
Data Transformation
Deep Learning
Generative AI
High Performance Computing (HPC)
Infrastructure
Large Language Models (LLM)
Machine Learning
NVIDIA AI
Ontology Engineering
Operational Intelligence
Operations Management
Software Development
Super Intelligence
Team Leadership
Technical Leadership
Thought Leadership
ai infrastructure
Windows
CTI
CCNA
T1
TDM
Frame Relay
IP PBX
Lan Wan
Derek Hanson Summary
Derek Hanson, based in Denver, CO, US, is currently a Founder and Director of Research at Kratikos Labs. Derek Hanson brings experience from previous roles at University of Colorado Boulder and Vonage. Derek Hanson holds a 1995 - 1998 Bachelor of Science in Mass Communications (emphasis on Television Production) @ Middle Tennessee State University (MTSU). With a robust skill set that includes IP, VoIP, Switches, Telephony, Telecommunications and more. Derek Hanson has 2 emails and 2 mobile phone numbers on RocketReach.
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