Derek Hafer Email & Phone Number
Lead Technical Business Analyst @ Fabric Group
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Derek Hafer Location
- Randwick, NSW, AU
Derek Hafer Work
- Senior Service Delivery Manager, ITSM Consultant and Lead Technical Business Analyst @ (January 2020 - July 2026)
- Lead Technical Business Analyst @ (May 2023 - Present)
- Senior Service Delivery Manager @ (August 2016 - December 2019)
- Senior Service Delivery Manager @ (January 2020 - May 2023)
- Service Delivery Manager (Toyota Transition) and General Support Manager (other Contracts) @ (November 2014 - August 2016)
- Service Delivery Manager (StarTrack) and General Support Manager @ (November 2012 - November 2014)
- Service Delivery Manager @ Fabric Group Pty Ltd (October 2010 - November 2012)
- Service Delivery Manager and Service Level Manager @ (December 2007 - October 2010)
- Service Delivery Manager @ (October 2010 - August 2012)
- Service Level Analyst and Business Office reporting analyst @ (September 2004 - November 2007)
- Service Level Analyst and Business Office reporting analyst @ (June 2004 - November 2007)
- PMO Analyst @ (September 2003 - September 2004)
- Onsite Support @ (July 1999 - September 2003)
- Onsite Support @ (March 1998 - June 1999)
Derek Hafer Education
- University of Technology Sydney
MBA (Knowledge Management, ebusiness)
2000-2003 - UNSW
MScSoc (Philosophy of Science and Technology)
1994-1996 - UNSW
BE (Mechanical Engineering)
1987-1991 - Sydney Boys High School
Derek Hafer Skills
- ITIL
- Incident Management
- Capacity Management
- Availability Management
- Service Delivery
- Change Management
- Project Delivery
- IT Service Management
- Project Management
- Infrastructure
- Technical Support
- IT Operations
- Management
- Service Management
- Solaris
- IT Strategy
- Vendor Management
- Stakeholder Management
- IT Management
- Business Analysis
- Business Process Improvement
- IT Outsourcing
- Business Process
- ServiceNow
- Data Analysis
- Automotive
- Support
- Fabric
- Marketing
- Microsoft Excel
- Training
- Editing
- Customer Service
Derek Hafer Summary
- Derek Hafer, based in Randwick, NSW, AU, is currently a Lead Technical Business Analyst at Fabric Group. Derek Hafer brings experience from previous roles at Fabric Group and Fabric Group Pty Ltd. Derek Hafer holds a 2000 - 2003 MBA in Knowledge Management, ebusiness @ University of Technology Sydney. With a robust skill set that includes ITIL, Incident Management, Capacity Management, Availability Management, Service Delivery and more. Derek Hafer has 3 emails and 1 mobile phone numbers on RocketReach.
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