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Derek Graf Location
Tampa, FL, US
Derek Graf Work
Director of Customer Support Service @ (January 2024 - Present)
IT Services Manager @ (October 2020 - Present)
Service Desk Manager @ (April 2018 - October 2020)
Service Delivery Manager @ (August 2017 - April 2018)
Service Desk Manager @ (March 2017 - August 2017)
Supervisor Vology NOC @ (March 2015 - March 2017)
Systems Administrator @ Offsite Technology Solutions (September 2012 - March 2015)
Network Administrator @ Florida Multi Media (July 2004 - September 2012)
Network Administration @ Northrop Grumman (July 2003 - July 2004)
DSL Sales @ Verizon (January 2002 - July 2003)
Tier II Support @ Time Warner/Road Runner (January 1999 - January 2002)
Derek Graf Education
Lanop College
MCP+I and MCSE certifications (MCSE)
1999-2000
St. Petersburg Junior College
Information Systems
1996-1998
University of South Florida
Information Systems
1993-1997
Derek Graf Skills
Active Directory
Autotask
Barracuda Spam Firewall
Cisco IOS
Cisco Routers
Cisco Security
Cisco Systems Products
Cisco Technologies
Citrix
DHCP
DNS
Hardware
Kaseya
Linux
Microsoft Exchange
Network Administration
Network Security
Networking
Outlook
Photoshop
SonicWALL
Sun
Sylantro
System Administration
Technical Support
Troubleshooting
Unix
VMware
WAN
Watchguard
Windows
Windows 7
Windows Server
Leadership
Team Leadership
Requirements Analysis
Project Management
Derek Graf Summary
Derek Graf, based in Tampa, FL, US, is currently a Director of Customer Support Service at Managed Solution. Derek Graf brings experience from previous roles at Managed Solution, Source 1 Solutions Inc and Vology. Derek Graf holds a 1999 - 2000 MCP+I and MCSE certifications in MCSE @ Lanop College. With a robust skill set that includes Active Directory, Autotask, Barracuda Spam Firewall, Cisco IOS, Cisco Routers and more. Derek Graf has 2 emails and 1 mobile phone numbers on RocketReach.
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