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Derek Gough Location
Kitchener, ON, CA
Derek Gough Work
Lead Quality Assurance Analyst @ (February 2025 - Present)
Web Designer and QA and Web Admin @ (June 2019 - May 2025)
Software QA and Support Lead @ (February 2020 - December 2023)
Service Desk Analyst @ (March 2019 - June 2019)
Infrastructure and Support - Help Desk Technician @ (April 2017 - December 2018)
Advisor Technical Support - Tier 2 (ATS) @ (August 2016 - April 2017)
Advisor Technical Support - Tier 1 (ATS) @ (April 2015 - August 2016)
Customer Service Representative @ (October 2014 - April 2015)
Claims Care Agent @ (February 2014 - October 2014)
Wireless Loyalty Agent @ (December 2013 - February 2014)
Customer Service Representative @ (March 2012 - October 2013)
Graphic Designer @ Self-employed (May 2012 - March 2013)
Computer Repair Technician @ Self-employed (October 2010 - May 2012)
Stock Clerk @ (August 2011 - March 2012)
Crew @ Richardson Foods (July 2010 - September 2011)
Graphic Designer @ J2 Design (May 2009 - September 2010)
Customer Service Representative @ (October 2007 - February 2008)
Clerk @ (March 2006 - July 2007)
Derek Gough Education
Westervelt College
Honors Diploma (Internet Graphic Design)
2008-2009
Westminister Secondary School 2003-2007
Derek Gough Skills
Adobe Creative Suite
Application Testing
Atlassian Suite
Bug Tracking
Cascading Style Sheets (CSS)
Communication
Computer Hardware
Computer Repair
Customer Service
Cypress
Employee Training
End-to-end Testing
Gitlab
HTML
Insurance
JavaScript
Jira
Manual Testing
Mobile Testing
People Skills
Performance Testing
Postman API
Rail Transport
Release Management
Salesforce.com Administration
Selenium
Software Lifecycle
Software Quality Assurance
Software Testing
Team Management
Technical Writing
Test Automation
Test Cases
Troubleshooting
UI Testing
User Acceptance Testing
Web Testing
Photoshop
Microsoft Word
Microsoft Office
Microsoft Excel
Flash
Dreamweaver
Computers
Windows
Video Games
ActionScript
Operating Systems
Adobe Fireworks
Sony Vegas Video
Computer Maintenance
Computer Security
System Testing
Phone Skills
Phone Etiquette
Virus Removal
McAfee
Mainframe
Windows 7
Lotus Notes
Network Connectivity
Cisco VPN
Disk Encryption
Computer Hardware Troubleshooting
Remote Troubleshooting
Error Analysis
Virtual Private Network (VPN)
Proxy
Malware Analysis
Data Backup Solutions
CCSI
Life Insurance
Technical Subject Matter
FTP software
SharePoint
Network Troubleshooting
Active Directory
ITIL
Ticketing Systems
Mac
Virtual Private Network Vpn
WebEx
Asset Management
Mobile Operating Systems
Microsoft Outlook
Escalation Resolution
Customer Support
CSS
Software Troubleshooting
Cascading Style Sheets Css
Wireless
Windows 10
Virtual Private Network
Cascading Style Sheets
Derek Gough Summary
Derek Gough, based in Kitchener, ON, CA, is currently a Lead Quality Assurance Analyst at SafetyVue. Derek Gough brings experience from previous roles at Freelance :: Self Employed, Focus21 Inc., LifeLearn Animal Health and Camis Inc. Derek Gough holds a 2008 - 2009 Honors Diploma in Internet Graphic Design @ Westervelt College. With a robust skill set that includes Adobe Creative Suite, Application Testing, Atlassian Suite, Bug Tracking, Cascading Style Sheets (CSS) and more. Derek Gough has 1 emails and 1 mobile phone numbers on RocketReach.
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