Derek Elphick Email & Phone Number
Director Tech Service Orchestration (Global) @ Philip Morris International
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Derek Elphick Location
- Haywards Heath, GB
Derek Elphick Work
- Director Tech Service Orchestration (Global) @ (April 2025 - Present)
- Senior Manager IT - Site Reliability Engineering (Global) @ (April 2022 - Present)
- Senior Manager IT, Cloud Services @ (October 2024 - April 2025)
- Manager IT Consumer, Service Delivery (Global) @ (May 2019 - April 2022)
- IT Director - Interim @ (June 2018 - December 2018)
- Head of IT (Interim) @ (March 2018 - June 2018)
- Head of IT and Chief Information Officer @ (November 2015 - December 2017)
- Head of IT Service Management @ (August 2014 - November 2015)
- IT Service Operations Manager @ (June 2014 - August 2014)
- UK Service Delivery Manager @ (May 2010 - June 2014)
- Head of Service Management @ (August 2009 - May 2010)
- Senior Service Management Consultant @ (February 2008 - August 2009)
- Service Delivery Manager @ (June 2006 - March 2008)
- Service Delivery and Infrastructure Manager @ (April 2001 - June 2006)
- Technical Consultant @ (August 1998 - April 2001)
- Analyst Programmer @ (November 1996 - August 1998)
- Computer Operator and Technical Support Services @ (March 1994 - November 1996)
- Customer Service Consultant @ (February 1992 - March 1994)
Derek Elphick Education
- The Open University
PSYCHOLOGY
2005-2008 - Warden Park School 1981-1986
Derek Elphick Skills
- Agile Methodologies
- Business Continuity
- Business Intelligence
- Business Relationship Management
- Change Management
- Consulting
- Continuous Improvement
- Contract Negotiation
- Customer Satisfaction
- Data Mining
- Disaster Recovery
- IT Management
- IT Operations
- IT Outsourcing
- IT Service Management
- IT Strategy
- IT Transformation
- ITIL
- ITIL Certified
- Incident Management
- Infrastructure
- Leadership
- Management
- PMO
- People Development
- People Management
- Problem Management
- Project Delivery
- Project Management
- SLA
- Service Delivery
- Service Desk
- Service Improvement
- Service Level Management
- Service Management
- Strategic Thinking
- Team Development
- Team Leadership
- Team Management
- Technical Support
- Public Speaking
- Strategic Planning
- Java
- Program Management
Derek Elphick Summary
- Derek Elphick, based in Haywards Heath, GB, is currently a Director Tech Service Orchestration (Global) at Philip Morris International. Derek Elphick brings experience from previous roles at Philip Morris International and Bestway Wholesale. Derek Elphick holds a 2005 - 2008 PSYCHOLOGY @ The Open University. With a robust skill set that includes Agile Methodologies, Business Continuity, Business Intelligence, Business Relationship Management, Change Management and more. Derek Elphick has 1 emails and 1 mobile phone numbers on RocketReach.
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Derek Elphick
Director Tech Service Orchestration (Global)
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