Derek Crain Email & Phone Number
Technology Architect - CCaaS and CXaaS @ Lumen Technologies
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Derek Crain Location
- Atlanta, GA, US
Derek Crain Work
- 2021 -now Technology Architect - CCaaS and CXaaS @
- 2018 -2021 Product Technical Lead (contractor) @
- 2014 -2017 Voice and Contact Center Technical Operations Lead @
- 2010 -2014 Solution Practice Leader @
Derek Crain Education
- Georgia Institute of Technology
- Morehouse College
Derek Crain Skills
- VoIP
- Telecommunications
- Vendor
- IP
- WAN
- Sales Engineering
- Network Security
- Ethernet
- Network Design
- MPLS
- LAN/WAN
- Wireless
- Switches
- Solution Selling
- CCNA
- Cisco
- Security
- VPN
- Routers
- Consultative Selling
- Firewalls
- Windows
- T1
- SIP
- TCP/IP
- TDM
- CPE
- Frame Relay
- Computer Hardware
- PBX
- Telephony
- Pre-sales
- Integration
- Metro Ethernet
- Capacity Planning
- System Sizing
- IBM
- Infrastructure
- Overseeing
- Technical Training
- Vendors
- Sales
- Honorable Discharge
- Frameworks
- Project Status Reporting
- Convert
- Driving
- Executive Positions
- Performance Tuning
- 10.x
- Fault Tolerant
- Contact Centers
- Third Party
- At&t
- Replication
- Procurement
- Management
- Revenue
- Design
- Phase 1
- Calls
- Internal Teams
- UCaaS
- Web Based Systems
- CRM
- ISDN
- InDesign
- Data Storage
- Coordinated
- Technical Solution Development
- SDLC
- Technical Resources
- Salesforce.com
- Data Center
- Georgia
- Outages
- Networking
- Local Area Network
- System
- Business Services
- Atlanta
- Data Network
- Healthcare
- Voice
- Network Migration
- Engineering
- Reports
- Workforce Management
- Strategy
- Coca Cola
- Complex Systems
- Microsoft Office
- User Acceptance Testing
- Corporations
- Testing
- Risk Management
- Toll Free
- Point of Contact
- Disaster Recovery
- Customer Service
- Enterprise Software
- Verint
- Company Operations
- Network Services
- Network Architecture
- Solution
- Intranet
- Subject Matter Expert
- Road Map
- Project Management
- High Availability
- Cisco Routers
- Logo Design
- Reporting
- Third Party Applications
- Hardware Solutions
- Pre Sales
- Call Centers
- Operational Support
- SOA
- VMware
- Non Functional Requirements
- Analysis
- Hardware
- Systems Design
- Concepts
- Verizon
- Coordination
- Cisco Call Manager
- P2
- POTS
- Production Implementation
- Applications
- Mitel
- Mechanical
- Communication
- Business Analysis
- Active
- Speech
- SFDC
- Institutions
- Call Flow
- Electrical Engineering
- Timelines
- Executive Leadership
- Project Implementation
- DSL
- Avaya Technologies
- Microsoft Project
- Finesse
- Remediation
- Project
- Contractual Agreements
- Complex Sales
- WLAN
- Technical Subject Matter
- Data Migration
- Servers
- Cloud Computing
- Extranet
- Ancillary
- Simple
- Internal Audit
- Responsibility
- Trunking
- IPT
- E Commerce
- Banking
- International
- Business Units
- Intelligence
- Cisco Technologies
- NICE
- Navy
- Sprint
- Prevention
- Vendor Management
- Software
- Call Logging
- PMI
- UCCE
- Agents
- Military
- Voice Mail
- Software Systems
- Completions
- Budgets
- Business Strategy
- SaaS
- Nuclear Energy
- T1s
- Directing
- Tac
- Unified Communications
- Architecture
- Employee Benefits
- SMB
- Coordinate
- Databases
Derek Crain Summary
- Derek Crain, based in Atlanta, GA, US, is currently a Technology Architect - CCaaS and CXaaS at Lumen Technologies. Derek Crain brings experience from previous roles at Verizon, The Coca-Cola Company and Windstream Communications. Derek Crain holds a Georgia Institute of Technology. With a robust skill set that includes VoIP, Telecommunications, Vendor, IP, WAN and more. Derek Crain has 3 emails and 1 mobile phone numbers on RocketReach.
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