Customer Success Manager @ (December 2021 - October 2023)
Senior Website Service Manager @ (January 2018 - January 2020)
Senior Product Specialist @ (December 2012 - January 2018)
Senior Client Services Manager @ (June 2004 - December 2012)
Derek Colman Education
Massachusetts College of Liberal Arts
Bachelor's degree (Business Administration and Management, General)
Bishop Guertin High School
Derek Colman Skills
CSM
Customer Engagement
Client Liaison
English
Written Communication
Skilled Multi-tasker
Time Management
Customer Service Management
Microsoft Office
Organization Skills
Customer Satisfaction
Interpersonal Skills
Internal Communications
Confidentiality
Client Services
Customer Loyalty
Customer Service
Client Relations
Customer Experience
Empathy
Customer Retention
Relationship Building
Customer Support
Account Management
Business Analysis
Enterprise Software
Product Management
SaaS
Writing
Communication
Teamwork
Start-ups
Customer Relationship Management (CRM)
Customer Success
Microsoft Outlook
Empathy
Derek Colman Summary
Derek Colman, based in Salem, MA, US, is currently a Intensive Instructional Paraprofessional at Salem Public Schools. Derek Colman brings experience from previous roles at SAI360, Notified, NASDAQ OMX and Thomson Reuters. Derek Colman holds a Bachelor's degree in Business Administration and Management, General @ Massachusetts College of Liberal Arts. With a robust skill set that includes CSM, Customer Engagement, Client Liaison, English, Written Communication and more. Derek Colman has 2 emails and 1 mobile phone numbers on RocketReach.
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