Derek C Email & Phone Number
Customer Resolution Manager @ SettleParadigm
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Derek C Location
- Yalding, GB
Derek C Work
- Customer Resolution Manager @ (January 2022 - Present)
- Customer Experience Programme Manager @ (February 2021 - December 2021)
- Head of Consumer Experience @ (April 2019 - March 2020)
- Consumer Affairs Manager @ (October 2016 - April 2019)
- Associate Director (Head of Community Engagement) @ (January 2015 - December 2015)
- Head of Contact and Communities @ (May 2012 - December 2014)
- Head of Community Relations @ (May 2010 - May 2012)
- National Community Relations Manager @ (July 2003 - April 2010)
- Customer Contact Centre Manager @ (June 1999 - June 2002)
- Customer Care Manager @ (May 1997 - May 1999)
Derek C Education
- University of Reading
English Literature
- University of Warwick
Diploma in Business Leadership (Business Administration and Management, General)
- Bexley Grammar School
Derek C Skills
- Budget Management
- Change Management
- Communication
- Community Development
- Community Relations
- Complaint
- Complaint Investigations
- Complaint Management
- Contact Center Management
- Contractor Management
- Corporate Communications
- Corporate Social Responsibility
- Customer Care
- Customer Contact
- Customer Experience
- Customer Relations
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- Dispute Resolution
- Government
- Internal Communications
- Interpersonal Skills
- Investigation
- Leadership
- Management
- Nonprofit Organizations
- Process Improvement
- Program Management
- Project Management
- Project Planning
- Public Relations
- Quality Assurance
- Report Writing
- Service Standards
- Social Housing
- Social Media
- Stakeholder Engagement
- Stakeholder Management
- Strategic Communications
- Strategic Thinking
- Strategy
- Team Management
- Writing
Derek C Summary
- Derek C, based in Yalding, GB, is currently a Customer Resolution Manager at SettleParadigm. Derek C brings experience from previous roles at PA Housing, Cifas and Field Consulting UK. Derek C holds a English Literature @ University of Reading. With a robust skill set that includes Budget Management, Change Management, Communication, Community Development, Community Relations and more. Derek C has 1 mobile phone numbers on RocketReach.
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Top SettleParadigm Employees
Jayne Kaye
Head of Governance
London, GB
Justin McCarthy
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London, GB
Rachel McFarlane
Executive Director
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Mike Orton
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Anne Michael
Director of Communications
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Paul Kirkland
Head of FP and A
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Paul Phillips
Non Executive Director
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Stephen Whybrow
Head of Facilities Management
Maidenhead, GB
Anne Costain
Interim Chief Financial Officer
Andover, GB
Tanya Fcpa
Head of Risk Assurance
Milton Keynes, GB
Matthew Bailes
Chief Executive Officer
St Albans, GB
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