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Derek Agnew Location
Glasgow, GB
Derek Agnew Work
Digital Operations – Digital Services Manager (Service Management) @ (October 2022 - Present)
Application Manager @ (October 2016 - October 2022)
Senior IT Support Analyst @ (January 2011 - October 2016)
CSO Customer Support Officer @ (August 2007 - December 2010)
Business support officer @ (June 2006 - August 2007)
trainee @ (January 2005 - January 2006)
Signal and Telecommunications Engineer @ (August 2002 - November 2005)
Signal and Telecommunications Engineer @ Serco Rail (August 2000 - August 2002)
Signal and Telecommunications Engineer @ (April 1996 - August 2000)
Derek Agnew Education
Claremont High School
Maths Physics Chemistry
1985-1990
Derek Agnew Skills
Active Directory
Agile & Waterfall Methodologies
Agile Project Management
Business Analysis
Business Intelligence
Business Process
Change Management
Cisco
Customer Service
Databases
Ensemble
IT Service Management
IT Strategy
ITIL
Incident Management
Information Technology
Integration
Linux
MS Project
Management
Microsoft Products
Microsoft SQL Server
Program Management
Project Delivery
Project Management
Project Planning
SQL
Servers
Service Delivery
Service Desk
SharePoint
Stakeholder Management
Strategy
System Administration
Team Leadership
Technical Support
Telecommunications
Training
VMware
JavaScript
Sales
Strategic Planning
Derek Agnew Summary
Derek Agnew, based in Glasgow, GB, is currently a Digital Operations – Digital Services Manager (Service Management) at NHS Lanarkshire. Derek Agnew brings experience from previous roles at NHS Lanarkshire and Dell. Derek Agnew holds a 1985 - 1990 Maths Physics Chemistry @ Claremont High School. With a robust skill set that includes Active Directory, Agile & Waterfall Methodologies, Agile Project Management, Business Analysis, Business Intelligence and more. Derek Agnew has 3 emails on RocketReach.
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