Deon de Kock Email & Phone Number
Service Delivery Manager- Managed Services
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Deon de Kock Location
- Cape Town, WC, ZA
Deon de Kock Work
- Service Delivery Manager- Managed Services @ iOCO ITS (October 2017 - Present)
- Information Technology Support Specialist @ (January 2011 - September 2017)
- Desktop Support Engineer @ (April 2006 - December 2010)
- Standard Bank back office @ (August 1999 - March 2006)
Deon de Kock Education
- Solstice Global Human capital
Emerging Leadership
2022-2022 - Foster-Melliar
ITIL4 Foundation
2021-2021 - Dynamix
MCDST (IT Support)
2010-2010 - Bytes
N+ (Network Technician)
2008-2008 - New Horizons
A+ (Computer Technician)
2008-2008 - Wynberg Boys' High School
Matric
1993-1997
Deon de Kock Skills
- Team Management
- Technical Support
- Software Installation
- Client Service Oriented
- IT Service Management
- System Administration
- Active Directory
- ITIL
- Remote Desktop
- Help Desk Support
- Troubleshooting
- Antivirus
- Group Policy
- Windows 7
- Windows XP
- Windows Vista
- Hardware installation
- Blackberry Support
- Smart phone support
- Laptops
- Customer Service
- Emotional Intelligence
- IT Operations
- Blackberry
- Networking
- Servers
- iPad support
- Tablet Support
- Windows Server
- Hardware
- Security
- Windows
- Desktop Computers
- Infrastructure
- Blackberry Enterprise Server
- Service Delivery
- Time Management
- Priority Management
- Leadership
- IT Management
- Management
- Negotiation
- Sales
- Account Management
- Service Delivery Management
- Communication
- CompTIA Network+
- Comptia A+
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Dispute Resolution
- Information and Communications Technology (ICT)
- MCP
- Managed Services
- Microsoft Certified Desktop Support Technician (MCDST)
- Presentations
- Public Speaking
- Strategy
Deon de Kock Summary
- Deon de Kock, based in Cape Town, WC, ZA, is currently a Service Delivery Manager- Managed Services at iOCO ITS. Deon de Kock brings experience from previous roles at Pam Golding Properties, Integrated Processing Solutions (Pty) Limited and Standard Bank Group. Deon de Kock holds a 2022 - 2022 Emerging Leadership @ Solstice Global Human capital. With a robust skill set that includes Team Management, Technical Support, Software Installation, Client Service Oriented, IT Service Management and more. Deon de Kock has 1 emails and 1 mobile phone numbers on RocketReach.
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