Deon Brown Email & Phone Number

Sr. Analyst and Scrum Master @ Comcast Business

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Deon Brown Location

Folcroft, PA, US

Deon Brown Work

Sr. Analyst and Scrum Master @ (July 2021 - Present)
Senior Data Analyst @ Comcast Headquarters (January 2021 - Present)
Residential Supervisor @ (January 2019 - January 2021)
Support Supervisor @ RING / AMAZON (January 2019 - January 2021)
Billing Supervisor @ (January 2018 - January 2019)
Technical Support Supervisor @ (January 2016 - January 2018)
Technical Support Representative @ (January 2014 - January 2016)
Technical Support Representative @ (January 2012 - January 2014)
Quality Supervisor @ (January 2018 - January 2019)
Senior Buyer @ (January 2001 - January 2011)

Deon Brown Education

Peirce College
Bachelor of Science (Computer Systems Networking and Telecommunications)
1999-2004
University of Phoenix
Master's Degree (Program Management)

Deon Brown Skills

ACSR
Agile Development
Agile Methodologies
Backlog Management
Business Growth
Business Process Improvement
Business Transformation Programmes
Cable Modems
Cable Television
Cabling
Call Center Development
Client Focus
Client Issue Resolution
Client Relations
Client Relationship Strengthening
Computer Repair
Contact Centers
Continuous Process Improvement
Cross-functional Collaborations
Cross-platform Development
Customer Engagement
Customer Experience
Customer Follow-Up
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
DOCSIS
Dashboard Metrics
Data Analysis
Data Analytics
Department Reorganization
End-to-End Project Management
Enterprise Reporting Solutions
Executive Presentation Skills
High Performance Teams
Internet Protocol Suite (TCP/IP)
KPI Dashboards
KPI Reporting
Large-scale Projects
Leadership
Managed Services
Managing Agents
Masters Certificate in Project Management
Meeting Facilitation
Mentoring New Hires
Microsoft Office
Microsoft PowerPoint
Microsoft SQL Server
Network Engineering
Networking
New Hire Training
Offshore Resource Management
Operational Efficiency
Operational Improvement
Operations Process Improvement
Performance Improvement
Process Analysis
Process Improvement Analysis
Process Improvement Implementation
Process Optimization (Manufacturing)
Program Management Professional
Project Management
Project Portfolio Management
Python (Programming Language)
Quality Assurance
Quality Process Development
SQL
Service Improvement Plans
Six Sigma
Software Troubleshooting
Strategic Improvement
Strategic Planning Facilitation
Streamlining Complex Work Processes
Supervisory Skills
Supply Chain Management
System Deployment
System Monitoring
Team Facilitation
Technical Sales Support
Technical Support
Training Facilitation
Training Plans
UI Testing
User Acceptance Testing
Vendor Management
Workshops

Deon Brown Summary

Deon Brown, based in Folcroft, PA, US, is currently a Sr. Analyst and Scrum Master at Comcast Business. Deon Brown brings experience from previous roles at Comcast Headquarters, Ring Solutions Amazon Co. and RING / AMAZON. Deon Brown holds a 1999 - 2004 Bachelor of Science in Computer Systems Networking and Telecommunications @ Peirce College. With a robust skill set that includes ACSR, Agile Development, Agile Methodologies, Backlog Management, Business Growth and more. Deon Brown has 1 emails and 3 mobile phone numbers on RocketReach.