Denny Thomas Email & Phone Number
Regional Cx Lead | Trust and Safety | Content Moderation @ Accenture
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Denny Thomas Location
- Kuala Lumpur, MY
Denny Thomas Work
- 2022 -now Regional Cx Lead | Trust and Safety | Content Moderation @
- 2021 -2022 Director Service Delivery | Trust and Safety | Content Moderation @
- 2018 -2020 Associate Director Service Delivery | Trust and Safety | Content Moderation @
- 2015 -2018 Location Leader - Vizag and Hyderabad, India @
- 2014 -2015 General Manager and Location Leader - Vizag and Hyderabad @
- 2011 -2014 Location Leader and Lead Delivery Project Executive - Vizag @
- 2010 -2011 General Manager and Lead DPE - Domestic Delivery, Mumbai @
- 2010 -2010 Deputy General Manager and Lead DPE - Domestic Delivery, Mumbai @ IBM Global Business Process Services
- 2008 -2010 Deputy General Manager - Operations @ IBM Global Business Process Services
- 2007 -2008 Deputy General Manager - Recruitment @ IBM Global Business Process Services
- 2006 -2007 Deputy General Manager - Operations @
- 2006 -2006 Deputy General Manager - Operations @
- 2004 -2006 Senior Manager Operations @ IBM Global Business Process Services
- 2003 -2004 Manager Operations @ Daksh
- 2002 -2003 Manager Operations @ Daksh
- 2001 -2002 Manager Quality Assurance @
- 2001 -2001 Manager Operations @
- 2000 -2001 Team Leader @
Denny Thomas Education
- Indian School of Business
- The Wharton School
Denny Thomas Skills
- Leadership
- IT Strategy
- Quality Management
- BPO
- Business Transformation
- Requirements Analysis
- Contract Management
- Metric Management
- Employee Engagement
- ITIL
- Incident Management
- Business Development
- Business Analysis
- Business Process Re Engineering
- Resource Management
- Vendor Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Talent Acquisition
- Offshoring
- Management Consulting
- Process Migration
- Operations Management
- Program Management
- Employee Relations
- Global Delivery
- IT Operations
- Business Process
- Change Management
- Customer Service
- Sla
- Business Process Improvement
- Business Strategy
- Management
- Operational Excellence
- Project Management
- Outsourcing
- Process Engineering
- MIS
- Process Management
- Transition Management
- Pre Sales
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Performance Management
- IT Service Management
Denny Thomas Summary
- Denny Thomas, based in Kuala Lumpur, MY, is currently a Regional Cx Lead | Trust and Safety | Content Moderation at Accenture. Denny Thomas brings experience from previous roles at Concentrix. Denny Thomas holds a Indian School of Business. With a robust skill set that includes Leadership, IT Strategy, Quality Management, BPO, Business Transformation and more. Denny Thomas has 3 emails and 5 mobile phone numbers on RocketReach.
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