Denny Thomas Email & Phone Number
Regional Cx Lead | Trust and Safety | Content Moderation @ Accenture
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Denny Thomas Location
- Kuala Lumpur, MY
Denny Thomas Work
- Regional Cx Lead | Trust and Safety | Content Moderation @ (December 2022 - Present)
- Director Service Delivery | Trust and Safety | Content Moderation @ (January 2021 - December 2022)
- Associate Director Service Delivery | Trust and Safety | Content Moderation @ (April 2018 - December 2020)
- Location Leader - Vizag and Hyderabad, India @ (July 2015 - April 2018)
- General Manager and Location Leader - Vizag and Hyderabad @ (February 2014 - June 2015)
- Location Leader and Lead Delivery Project Executive - Vizag @ (June 2011 - January 2014)
- General Manager and Lead DPE - Domestic Delivery, Mumbai @ (December 2010 - May 2011)
- Deputy General Manager and Lead DPE - Domestic Delivery, Mumbai @ IBM Global Business Process Services (April 2010 - November 2010)
- Deputy General Manager - Operations @ IBM Global Business Process Services (May 2008 - March 2010)
- Deputy General Manager - Recruitment @ IBM Global Business Process Services (March 2007 - April 2008)
- Deputy General Manager - Operations @ (November 2006 - February 2007)
- Deputy General Manager - Operations @ (June 2006 - October 2006)
- Senior Manager Operations @ IBM Global Business Process Services (May 2004 - May 2006)
- Manager Operations @ Daksh (April 2003 - April 2004)
- Manager Operations @ Daksh (November 2002 - March 2003)
- Manager Quality Assurance @ (July 2001 - October 2002)
- Manager Operations @ (March 2001 - July 2001)
- Team Leader @ (September 2000 - February 2001)
Denny Thomas Education
- Indian School of Business
Executive MBA Program (Business Administration and Management, General)
- The Wharton School
Accelarated Management Program (Business Administration and Management, General)
Denny Thomas Skills
- Leadership
- IT Strategy
- Quality Management
- BPO
- Business Transformation
- Requirements Analysis
- Contract Management
- Metric Management
- Employee Engagement
- ITIL
- Incident Management
- Business Development
- Business Analysis
- Business Process Re Engineering
- Resource Management
- Vendor Management
- Team Leadership
- Process Improvement
- Quality Assurance
- Talent Acquisition
- Offshoring
- Management Consulting
- Process Migration
- Operations Management
- Program Management
- Employee Relations
- Global Delivery
- IT Operations
- Business Process
- Change Management
- Customer Service
- Sla
- Business Process Improvement
- Business Strategy
- Management
- Operational Excellence
- Project Management
- Outsourcing
- Process Engineering
- MIS
- Process Management
- Transition Management
- Pre Sales
- Call Centers
- Service Delivery
- Recruiting
- CRM
- Performance Management
- IT Service Management
Denny Thomas Summary
- Denny Thomas, based in Kuala Lumpur, MY, is currently a Regional Cx Lead | Trust and Safety | Content Moderation at Accenture. Denny Thomas brings experience from previous roles at Concentrix. Denny Thomas holds a Executive MBA Program in Business Administration and Management, General @ Indian School of Business. With a robust skill set that includes Leadership, IT Strategy, Quality Management, BPO, Business Transformation and more. Denny Thomas has 3 emails and 5 mobile phone numbers on RocketReach.
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