Dennis Wu Email & Phone Number
Customer Operations Manager @ MyIntegra
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Dennis Wu Location
- Melbourne, VIC, AU
Dennis Wu Work
- Customer Operations Manager @ (July 2024 - Present)
- Customer Service Manager @ (February 2019 - July 2024)
- Princpal Customer Contact Leader - Regional and Remote Services @ Skybridge Group Pty Ltd (October 2018 - February 2019)
- Team Lead for Fixed Wireless - Regional and Remote Services @ Skybridge Group Pty Ltd (July 2018 - October 2018)
- Workforce Team Lead (FTTx, Fixed Wireless and Satellite Technologies) @ (September 2016 - February 2018)
- Senior Customer Service Manager (Service Delivery) @ (August 2013 - July 2016)
- Customer Service Manager (Service Delivery) @ (January 2011 - August 2013)
- Customer Service Manager (Billing and Technical Support) @ (March 2010 - January 2011)
- Technical Support Team Lead @ (September 2005 - March 2010)
Dennis Wu Education
- Box Hill Institute
CCNA (System, Networking, and LAN/WAN Management/Manager)
2010-2011 - Thomson Education Online
Advanced Diploma in Marketing (Marketing)
2005 - RMIT University
Advanced Diploma of IT (Information Technology)
2003 - Swinburne University of Technology
Bachelor of Business (Enterprise Management & Tourism)
2000 - EDSC
VCE
Dennis Wu Skills
- Team Leadership
- Service Delivery
- Customer Experience
- Telecommunications
- Contact Centers
- Customer Satisfaction
- Call Centers
- Change Management
- Workforce Management
- Troubleshooting
- Customer Retention
- Performance Management
- Technical Support
- Vendor Management
- VoIP
- Business Process Improvement
- Sales
- Organizational Change
- Process Improvement
- Workforce Planning
Dennis Wu Summary
- Dennis Wu, based in Melbourne, VIC, AU, is currently a Customer Operations Manager at MyIntegra. Dennis Wu brings experience from previous roles at MyIntegra, Skybridge Group Pty Ltd and nbn™ Australia. Dennis Wu holds a 2010 - 2011 CCNA in System, Networking, and LAN/WAN Management/Manager @ Box Hill Institute. With a robust skill set that includes Team Leadership, Service Delivery, Customer Experience, Telecommunications, Contact Centers and more. Dennis Wu has 2 emails and 1 mobile phone numbers on RocketReach.
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Top MyIntegra Employees
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Chair
Australia
Barry Weinman
Chief Executive Officer
Perth, WA, AU
Samantha Berry
Business Excellence Manager
Perth, WA, AU
Graeme Uren
Plan Manager Customer Service Specialist
Perth, WA, AU
Nellie He
Finance Manager
Melbourne, VIC, AU
Sanil Malwankar
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Melbourne, VIC, AU
Brigid Donnelly
Support Coordinator
Perth, WA, AU
Troy Sadler
Chief Financial Officer
Perth, WA, AU
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