Dennis Heldens Email
Operational Team Manager @ Donation Company
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Dennis Heldens Location
- Diemen, NH, NL
Dennis Heldens Work
- Operational Team Manager @ (July 2022 - Present)
- Teamleider BCO A.I. @ (January 2022 - March 2022)
- Project Coordinator a.i @ (December 2020 - September 2021)
- Delivery Manager @ (April 2019 - April 2020)
- Teamleader Vergunningen @ (June 2018 - April 2019)
- Senior Customer Contact Supervisor and Trainer @ Xtrasource (July 2016 - July 2017)
- Contact Center Supervisor and Trainer @ (February 2009 - June 2016)
- Customer Retention Supervisor and trainer @ CanalDigitaal B.V. (February 2009 - October 2009)
- Supervisor @ (March 2006 - December 2008)
- Senior Customer Care Representative @ (November 2003 - March 2006)
- various callcenter related jobs @ Various (March 1997 - November 2003)
Dennis Heldens Education
- Creative Writing School of New York
(Writing Fiction)
2018-2019 - Inhouse Course by Webhelp Learning & Development
(Project Management)
2017-2017 - Hogeschool voor Economische Studies Amsterdam (HES)
(Management, Economie en Recht (MER))
1991-1996
Dennis Heldens Skills
- Training
- Call Centers
- Customer Experience
- Customer Servicet
- Customer Satisfaction
- Management
- Team Management
- Team Leadership
- Performance Management
- Process Improvement
- Leadership
- Coaching
- Change Management
- Customer Service
- Telecommunications
- Sales
- Process Management
- Outsourcing
- Customer Retention
- B2B
- Business Analysis
- Dutch
- Microsoft Office
- Microsoft Excel
- Operations Management
- Account Management
- Customer Relations
- English
- Sales Trainings
- English As A Second Language Esl
- English as a Second Language
Dennis Heldens Summary
- Dennis Heldens, based in Diemen, NH, NL, is currently a Operational Team Manager at Donation Company. Dennis Heldens brings experience from previous roles at TTC Health Services, Teleperformance, PCS, Proactive Contact Support and Egis Parking Services B.V.. Dennis Heldens holds a 2018 - 2019 Creative Writing School of New York. With a robust skill set that includes Training, Call Centers, Customer Experience, Customer Servicet, Customer Satisfaction and more. Dennis Heldens has 1 emails on RocketReach.
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