Denise McCarthy Email & Phone Number
IT Service Desk Level 1 Area Manager @ Cornell University
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Denise McCarthy Location
- Elmira, New York, United States
Denise McCarthy Work
- 2021 -now IT Service Desk Level 1 Area Manager @
- 2017 -2021 Head Of Support and Operations (Remote) @
- 2002 -2017 Call Center Manager @ Verizon Communication
- 1991 -2010 Directory Assistance Operator @ Verizon Communications
- 2006 -2009 NYS Regional Marketing Channel Manager @ Verizon Communications
- 2006 -2009 Regional Marketing Channel Manager @ Verizon.Communications
Denise McCarthy Education
- Penn Foster
Associate of Science - AS (Human Resources Management/Personnel Administration, General)
2016-2018 - Penn Foster
Certificate in Medical Transcription (Medical Transcription/Transcriptionist)
2013-2015 - Penn Foster
Certificate in Medical Coding and Billing (Medical Insurance Coding Specialist/Coder)
2011-2013 - Corning Community College
Associate of Science - AS Business Administration (Business Administration and Management, General)
1986-1988 - Corning Community College
Associate of Science - AS (Liberal Arts and Sciences/Liberal Studies)
1986-1988
Denise McCarthy Skills
- Customer Service
- Microsoft Office
- Strategic Planning
- Microsoft Excel
- Team Building
- Marketing
- Data Analysis
- Leadership Development
- Communication
- Analytical Skills
- Training
- Hiring
- Contact Centers
- Strategy
- Auditing
- Interpersonal Skills
- Time Management
- Customer Experience
- Problem Solving
- Customer Loyalty
- Customer Support
- Recruiting
- Finance
- Leadership
- Customer Interaction
- Continuous Improvement
- Human Resources (HR)
- Mentoring
- Creative Problem Solving
- Administration
- Management
- Data Entry
- Business Development
- Phone Etiquette
- Planning
- Research
- Quality Management
- Quality Control
- Customer Insight
- Key Performance Indicators
- Etiquette
- Software
- Technical Skillset
- HR Management
- Invoicing
- Budgeting
- Data Analytics
- Operational Efficiency
- New Hires
Denise McCarthy Summary
- Denise McCarthy, based in Elmira, New York, United States, is currently a IT Service Desk Level 1 Area Manager at Cornell University. Denise McCarthy brings experience from previous roles at Rosie, Verizon Communication and Verizon Communications. Denise McCarthy holds a 2016 - 2018 Associate of Science - AS in Human Resources Management/Personnel Administration, General @ Penn Foster. With a robust skill set that includes Customer Service, Microsoft Office, Strategic Planning, Microsoft Excel, Team Building and more. Denise McCarthy has 4 emails and 5 mobile phone numbers on RocketReach.
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Top Cornell University Employees
Ezra Cornell
Founder
Ithaca, NY, US
Emily Szurek
Chief Marketing Officer, eCornell
New York, NY, US
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Tammy Dibble
Director of HR, Office of the EVP and CFO
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Sumeet Jetha
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