2007 -2017 Service Delivery Manager and Product Manager @ FIS Australasia
2004 -2007 Sales Support Coordinator @ eFunds International Ltd (which later became FIS)
2001 -2003 Service Sales Representative @
1998 -2001 Recruitment Consultant @ Various companies
Denise Ly Education
Australian Institute of Management
Certificate (Project Management Foundation)
2019-2019
Simplilearn Alumni 2015-2015
Australian Institute of Management 2023
UNSW
Denise Ly Skills
Strategic Partnerships
Time Management
Customer Experience
Interpersonal Skills
Contract Negotiation
Critical Thinking
Microsoft PowerPoint
Customer Satisfaction
Service Delivery
Customer Engagement
Customer Relationship Management (CRM)
Client Services
Customer Support
Teamwork
Problem Solving
Billing Process
Coaching
Stakeholder Engagement
Relationship Building
Performance Management
Team Motivation
Collaborative Problem Solving
Mentoring
Trusted Business Advisor
Customer Success
Business Value Realisation
Technology Adoption
Software as a Service (SaaS)
Management
Program Management
Business Analysis
Sales
Account Management
Vendor Management
Solution Selling
Payment Systems
Business Development
Project Management
Enterprise Software
Software Development Life Cycle (SDLC)
Credit Cards
Payment Cards
Contactless Cards
cards
prepaid
Product Management
Communication
Entrepreneurship
Executive Leadership
Leadership
Denise Ly Summary
Denise Ly, based in Sydney, NSW, AU, is currently a Business Analyst and Consultant and Project Manager at Bidsonline. Denise Ly brings experience from previous roles at Denise Ly Coaching, Norwest Recruitment - Western Sydney Recruitment Specialists, Fluent Commerce and Pegasystems. Denise Ly holds a 2019 - 2019 Certificate in Project Management Foundation @ Australian Institute of Management. With a robust skill set that includes Strategic Partnerships, Time Management, Customer Experience, Interpersonal Skills, Contract Negotiation and more. Denise Ly has 2 emails and 1 mobile phone numbers on RocketReach.
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