Vice President, Systems and Operations - Direct Response Division @ Fusion Contact Centers, LLC (January 2009 - January 2011)
Vice President Operations @ DirectAvenue (January 2008 - January 2009)
Information Technology Operations Consultant @ (January 2007 - January 2008)
Vice President, IT-Client Services-Call Center Operations @ (January 1995 - January 2007)
Denise Deptula Education
University of San Diego
Bachelors of Art Management and Business (Business, Studio Art Design and Installation; Certification in Organizational Management)
Denise Deptula Skills
3rd Party Relationships
3rd Party Software Integration
Account Management
Agile Methodologies
B2B
B2C
Back-end Operations
Builds Relationships
Business Development
Business Portfolio Management
Business Process Improvement
CRM
Call Center
Call Center Development
Call Centers
Client Development
Client Relations
Communication
Communications
Computer Literacy
Consultations
Consultative Selling
Contact Center Management
Contact Center Operations
Contact Center as a Service (CCaaS)
Contact Centers
Continuous Improvement
Contract Negotiation
Corporate Portfolio Management
Creative Problem Solving
Cross-functional Team Leadership
Customer Acquisition
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Service
Digital Transformation
Diplomacy
Direct Marketing
Documentation
Easily Adaptable
Executive Management
Financial Services
Identifying Trends
Inbound Marketing
Interpersonal Skills
Issue Identification
Key Metrics
Lead Generation
Leadership
Leadership Development
Management
Marketing
Marketing Strategy
Media Buying
Negotiation
New Business Development
Operations Management
Outsourcing
PMO Services
PMO set-up
Portfolio Management
Post-Sales
Problem Solving
Process Improvement
Productivity Improvement
Program Management
Project Delivery
Project Management
Project Management Office (PMO)
Project Teams
Relationship Building
Release Management
Request for Proposal (RFP)
Resource Management
Revenue Generation
Sales
Salesforce.com
Scrum
Software Project Management
Software as a Service (SaaS)
Stakeholder Management
Start-ups
Strategic Partnerships
Strategic Planning
Strategic Roadmaps
Strategic Thinking
Strategy
Systems Project Management
Tactical Planning
Team Building
Team Leadership
Teamwork
Telemarketing
Third-Party Vendor Management
Timelines
Training
Vendor Management
Workflow Management
Workforce Management
Denise Deptula Summary
Denise Deptula, based in United States, is currently a Chief Technology Officer at Frontline Group. Denise Deptula brings experience from previous roles at Frontline Group, ANDMORE, Spirit Airlines and ADVANTONE FLORIDA, INC. Denise Deptula holds a Bachelors of Art Management and Business in Business, Studio Art Design and Installation; Certification in Organizational Management @ University of San Diego. With a robust skill set that includes 3rd Party Relationships, 3rd Party Software Integration, Account Management, Agile Methodologies, B2B and more. Denise Deptula has 2 emails on RocketReach.
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