Den Fitzpatrick Email
Senior Service Manager - Hotels and Restaurants @ Whitbread Plc
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Den Fitzpatrick Location
- Great Amwell, GB
Den Fitzpatrick Work
- Senior Service Manager - Hotels and Restaurants @ (April 2025 - Present)
- Senior Service Delivery Manager - Outlets and Operations @ (October 2022 - April 2025)
- Service and Operations Director (UK and I) @ (January 2020 - November 2022)
- Interim Operations Director (DACH Region) @ (January 2020 - September 2021)
- Service and Support Delivery Director @ (November 2017 - January 2020)
- Group IT Service Manager @ (February 2016 - November 2017)
- Senior Service Delivery Manager and Service Design and Transition Manager @ Dixons Retail (January 2011 - January 2016)
- Service Delivery Manager @ DSGi plc (January 2008 - January 2011)
- Business Project Manager @ DSG International (January 2006 - January 2008)
- IT Project Manager @ The Tech Guys (January 2001 - January 2006)
- IT Support Team Manager @ The Tech Guys (January 1998 - January 2001)
Den Fitzpatrick Education
- Leeds Beckett University
2:1 (Computing)
1992-1996
Den Fitzpatrick Skills
- Service Delivery
- Management
- E-commerce
- Team Building
- Outsourcing
- Project Delivery
- Stakeholder Management
- Team Leadership
- Business Process Improvement
- Contact Centers
- Change Management
- Infrastructure
- Project Management
- Resource Management
- Process Improvement
- Performance Management
- Cross Functional Team Building
- IT Outsourcing
- RFP
- ITIL
- Team Management
- IT Service Management
- Customer Service
- E Commerce
- Business Development
- Program Management
- Illustrator
Den Fitzpatrick Summary
- Den Fitzpatrick, based in Great Amwell, GB, is currently a Senior Service Manager - Hotels and Restaurants at Whitbread Plc. Den Fitzpatrick brings experience from previous roles at Whitbread Plc and ACRELEC. Den Fitzpatrick holds a 1992 - 1996 2:1 in Computing @ Leeds Beckett University. With a robust skill set that includes Service Delivery, Management, E-commerce, Team Building, Outsourcing and more.
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