2016 -
2017 Manager, Customer Service Quality Assurance @
2014 -
2016 Customer Service Team Lead @
2000 -
2014 Supervisor, Data Entry and Mail Center and National Provider File Coordinator @
1996 -
2000 Operations Specialist @
1994 -
1996 Claims Processor @
1993 -
1994 Bank Teller @ Bank IV
1991 -
1993 Customer Service Representative @
Della Dailey Education
Butler County Community College 1983
-
1984
Wichita State University 1982
-
1983
Della Dailey Skills
Customer Support
Teamwork
Customer Service Management
Auditing
Data Entry
Customer Experience
Claims Management
Dentistry
Analytical Skills
Coaching & Mentoring
Interpersonal Skills
Performance Metrics
Customer Interaction
Communication
Claims Resolution
Customer Service
Insurance
Event Planning
Microsoft Office
Team Building
Microsoft Excel
Outlook
Process Improvement
Management
Benefits Administration
Leadership
Training
Coaching
Healthcare
Health Insurance
Microsoft Word
Team Leadership
Business Process Improvement
Data Analysis
Quality Assurance
Claims Auditing
Insurance Claims
Customer Satisfaction
Customer Service Training
Dental Insurance
Della Dailey Summary
Della Dailey, based in Wichita, KS, US, is currently a Director of Configuration at Delta Dental of Kansas. Della Dailey brings experience from previous roles at Delta Dental of Kansas. Della Dailey holds a 1983 - 1984 Butler County Community College. With a robust skill set that includes Customer Support, Teamwork, Customer Service Management, Auditing, Data Entry and more. Della Dailey has 2 emails and 1 mobile phone numbers on RocketReach.
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