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Deirdre Thompson Location
Fairfield, CA, US
Deirdre Thompson Work
SVP and Member Experience @ (June 2021 - Present)
AVP Service and Regional Manager @ (August 2011 - June 2021)
Member Service Center Manager @ (December 2009 - December 2011)
SVP Contact Center Site Leader @ (January 2007 - May 2009)
Business Support Manager II @ (January 2005 - January 2007)
Sr. Service Delivery Consultant and Governance @ (January 2002 - January 2005)
Deirdre Thompson Education
California State University - East Bay
Deirdre Thompson Skills
Banking
Budgets
Business Analysis
Business Development
Business Process Improvement
CRM
Call Center
Call Centers
Change Management
Coaching
Cross-functional Team Leadership
Customer Experience
Customer Satisfaction
Customer Service
Financial Services
Integration
Leadership
Management
Microsoft Office
Online Help Development
Process Improvement
Project Management
Project Planning
Retail Banking
Risk Management
SDLC
Sales
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Vendor Management
Union
Microsoft Excel
Marketing
Cross Functional Team Leadership
Credit
Training
Services
Construction
Deirdre Thompson Summary
Deirdre Thompson, based in Fairfield, CA, US, is currently a SVP and Member Experience at Redwood Credit Union. Deirdre Thompson brings experience from previous roles at Redwood Credit Union and Bank of America. Deirdre Thompson holds a California State University - East Bay. With a robust skill set that includes Banking, Budgets, Business Analysis, Business Development, Business Process Improvement and more. Deirdre Thompson has 3 emails and 2 mobile phone numbers on RocketReach.
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