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Deirdre Thomas Location
Cleveland, OH, US
Deirdre Thomas Work
2013 -now Contact Center Supervisor @
1996 -now Consumer Premiere Accounts Manager @ ATT
2013 -2013 Call Center Representative @
Deirdre Thomas Education
University of Phoenix
Bachelor of Business Administration (B.B.A.) (Human Resources Management/Personnel Administration, General)
2013-2017
Deirdre Thomas Skills
Leadership
Customer Experience
Team Building
Sales Process
PowerPoint
Public Speaking
Employee Engagement
Human Resources
Call Center
Insurance
Account Management
Sales
Cold Calling
Data Entry
Customer Retention
Customer Satisfaction
Telecommunications
Negotiation
Team Leadership
Process Improvement
Strategic Planning
Talent Acquisition
Organizational Development
Telemarketing
Performance Management
Outlook
Direct Sales
Microsoft Office
Microsoft Word
Microsoft Excel
Employee Relations
New Business Development
Leadership Development
Change Management
Training
Employee Training
Interviews
Customer Service
Onboarding
Training Delivery
Teamwork
Management
Coaching
Inventory Management
Conflict Resolution
Wireless
Call Centers
Organizational
Recruiting
Employee Benefits
Telephone Skills
Deirdre Thomas Summary
Deirdre Thomas, based in Cleveland, OH, US, is currently a Contact Center Supervisor at Progressive Insurance. Deirdre Thomas brings experience from previous roles at ATT and Cleveland Clinic. Deirdre Thomas holds a 2013 - 2017 Bachelor of Business Administration (B.B.A.) in Human Resources Management/Personnel Administration, General @ University of Phoenix. With a robust skill set that includes Leadership, Customer Experience, Team Building, Sales Process, PowerPoint and more. Deirdre Thomas has 2 emails and 3 mobile phone numbers on RocketReach.
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