Deirdre Thomas Email & Phone Number
Contact Center Supervisor @ Progressive Insurance
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Deirdre Thomas Location
- Cleveland, OH, US
Deirdre Thomas Work
- Contact Center Supervisor @ (November 2013 - Present)
- Consumer Premiere Accounts Manager @ ATT (August 1996 - Present)
- Call Center Representative @ (March 2013 - November 2013)
Deirdre Thomas Education
- University of Phoenix
Bachelor of Business Administration (B.B.A.) (Human Resources Management/Personnel Administration, General)
2013-2017
Deirdre Thomas Skills
- Account Management
- Call Center
- Call Centers
- Change Management
- Coaching
- Cold Calling
- Conflict Resolution
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Data Entry
- Direct Sales
- Employee Benefits
- Employee Engagement
- Employee Relations
- Employee Training
- Human Resources
- Insurance
- Interviews
- Inventory Management
- Leadership
- Leadership Development
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- New Business Development
- Onboarding
- Organizational Development
- Outlook
- Performance Management
- PowerPoint
- Process Improvement
- Public Speaking
- Recruiting
- Sales
- Sales Process
- Strategic Planning
- Talent Acquisition
- Team Building
- Team Leadership
- Teamwork
- Telecommunications
- Telemarketing
- Telephone Skills
- Training
- Training Delivery
- Wireless
- Organizational
Deirdre Thomas Summary
- Deirdre Thomas, based in Cleveland, OH, US, is currently a Contact Center Supervisor at Progressive Insurance. Deirdre Thomas brings experience from previous roles at ATT and Cleveland Clinic. Deirdre Thomas holds a 2013 - 2017 Bachelor of Business Administration (B.B.A.) in Human Resources Management/Personnel Administration, General @ University of Phoenix. With a robust skill set that includes Account Management, Call Center, Call Centers, Change Management, Coaching and more. Deirdre Thomas has 2 emails and 3 mobile phone numbers on RocketReach.
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