Deirdre Bourke Email
Operations Vice President @ Teleperformance
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Deirdre Bourke Location
- Lisbon, Portugal
Deirdre Bourke Work
- Operations Vice President @ (March 2024 - Present)
- Site Lead, BPO Service Delivery @ (February 2020 - August 2023)
- Head of Member Experience @ (February 2018 - February 2019)
- Director of Member Services Operations, RCI Asia-Pacific @ Wyndham Worldwide/RCI (April 2015 - December 2016)
- Contact Centre Director of Operations (Sales and Customer Service), Europe and Middle East @ Wyndham Worldwide/RCI (January 2009 - April 2015)
- Contact Centre Operations Projects Manager @ Wyndham Worldwide/RCI (July 2008 - December 2008)
- Contact Centre Operations Manager @ Wydnham Worldwide/RCI (October 2007 - July 2008)
- Contact Centre Operations Manager, Continental Europe and UK @ Wyndham Worldwide/RCI (April 2001 - October 2007)
Deirdre Bourke Skills
- Operations Management
- Continuous Process Improvement Initiatives
- Organizational Talent
- Strategic Leadership
- Organizational Change Agent
- Culture Transformation
- Global Organizational Development
- Organizational Effectiveness
- Organizational Vision
- Call Centers
- Sales
- Multicultural Sensitivity/Awareness
- Multi-Unit Management
- Metric Development
- Metrics Reporting
- Performance Metrics
- Delivering Results
- Process Improvement
- Project Managment
- Customer Service
- Customer Satisfaction
- Team Building
- Budgets
- Management
- Inventory Management
- Leadership
- Team Leadership
- Training
- Forecasting
- Driving Results
- Public Speaking
- Multi Unit Management
- Strategic Planning
- Sales Management
Deirdre Bourke Summary
- Deirdre Bourke, based in Lisbon, Portugal, is currently a Operations Vice President at Teleperformance. Deirdre Bourke brings experience from previous roles at Accenture Portugal, Azure Services Ltd and Wyndham Worldwide/RCI. With a robust skill set that includes Operations Management, Continuous Process Improvement Initiatives, Organizational Talent, Strategic Leadership, Organizational Change Agent and more. Deirdre Bourke has 1 emails on RocketReach.
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