Customer Support Manager @ (July 2021 - October 2022)
Customer Service and Implementation Specialist @ (April 2019 - July 2021)
Owner @ Honey Do LLC (February 2018 - April 2019)
Manager, Partner Relations Project Manager @ American Sentinel University (July 2017 - January 2018)
DNP Program Manager @ American Sentinel University (October 2014 - July 2017)
Senior Student Success Advisor @ American Sentinel University (October 2013 - October 2014)
Student Success Advisor @ American Sentinel University (January 2013 - October 2013)
Deidre Galloway Education
Pittsburg State University
Master’s Degree (Communication and Media Studies)
2008-2010
Pittsburg State University
Bachelor's Degree (Communication, General)
2005-2008
Deidre Galloway Skills
Algorithms
Change Management
Chat
Communication
Contact Centers
Customer Communication
Customer Experience Design
Customer Experience Management
Customer Journeys
Customer Loyalty Management
Customer Onboarding
Customer Service
Customer Service Management
Customer Service Representatives
Customer Service Systems
Customer Support
Data Analysis
Data Analytics
Data Visualization
Exceeding Customer Expectations
Hiring Practices
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Organizational Culture
Organizational Leadership
People Management
Phone Coverage
Problem Solving
Process Improvement
Program Management
Programming
Project Management
Public Speaking
Purchase Orders
Quote
ROI Strategies
Research
Small Business Management
Staff Development
Strategic Planning
Team Management
Teamwork
Technical Support
Training
Writing
Deidre Galloway Summary
Deidre Galloway, based in Pittsburg, KS, US, is currently a Customer Relations Manager at Pitsco Education. Deidre Galloway brings experience from previous roles at Pitsco Education and Honey Do LLC. Deidre Galloway holds a 2008 - 2010 Master’s Degree in Communication and Media Studies @ Pittsburg State University. With a robust skill set that includes Algorithms, Change Management, Chat, Communication, Contact Centers and more. Deidre Galloway has 1 emails and 1 mobile phone numbers on RocketReach.
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