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Deidra Harrell Location
Atlanta, GA, US
Deidra Harrell Work
VP, Client Success @ (May 2022 - Present)
Director of Customer Care @ (January 2020 - May 2022)
Sr Director of Customer Success @ (July 2018 - January 2020)
Director of Product Support @ (June 2016 - July 2018)
Director of Implementations @ (April 2016 - June 2016)
Sr Implementation Team Manager @ (April 2014 - March 2016)
Sr. Account Implementation Manager @ (November 2010 - April 2014)
Sr. Manager, Client Support @ Convergys (January 2009 - January 2010)
Manager - Customer Support @ (March 2006 - December 2008)
Software Engineer III @ (April 2004 - March 2006)
Sr. Systems Analyst and Product Analyst @ (June 2001 - April 2004)
Project Manager @ (December 2000 - June 2001)
Project Lead @ (August 2000 - December 2000)
Technical Support Engineer @ (December 1999 - August 2000)
Systems Implementation Supervisor @ (January 1994 - January 1999)
Deidra Harrell Education
Darla Moore School of Business at the University of South Carolina
Master (Business Administration)
2004-2007
Auburn University
Bachelor (Applied Discrete Mathematics)
1990-1994
Deidra Harrell Skills
Microsoft SQL Server
CRM
Project Management
Software Documentation
Customer Support
SQL
Visio
Business Strategy
Strategy
SaaS
Leadership
Cloud Computing
Training
Telecommunications
Cross-functional Team Leadership
Mobile Devices
Software Implementation
Management
Account Management
Salesforce.com
Analysis
Business Process
Business Process Improvement
Disaster Recovery
Analytics
Requirements Analysis
Process Improvement
Change Management
Integration
Sales Process
Team Leadership
Sales
Software Project Management
Solution Selling
Customer Service
SDLC
Vendor Management
Business Analysis
Testing
Systems Analysis
Program Management
Business Intelligence
Sales Operations
Enterprise Software
Software Development
Marketing
Microsoft Office
Cross Functional Team Leadership
Deidra Harrell Summary
Deidra Harrell, based in Atlanta, GA, US, is currently a VP, Client Success at Voicebrook, Inc.. Deidra Harrell brings experience from previous roles at OmniMax International, Inc. and Ingenious Med. Deidra Harrell holds a 2004 - 2007 Master in Business Administration @ Darla Moore School of Business at the University of South Carolina. With a robust skill set that includes Microsoft SQL Server, CRM, Project Management, Software Documentation, Customer Support and more. Deidra Harrell has 1 emails and 1 mobile phone numbers on RocketReach.
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