Deepmala K Email & Phone Number
Business Systems Consultant Specialist @ Indiana Office of Technology
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Deepmala K Location
- Indianapolis, IN, US
Deepmala K Work
- Business Systems Consultant Specialist @ (March 2024 - Present)
- Senior Portfolio Analyst @ (April 2022 - November 2023)
- Service Excellence Manager - Digital Workplace @ (July 2020 - October 2021)
- Service Delivery Coordinator @ (June 2018 - November 2019)
- Account Manager @ Calypso Soft Inc (January 2018 - June 2018)
- Manager - Operations @ (December 2008 - January 2012)
- Customer Experience Coach @ (January 2005 - February 2008)
- Technical Support Service @ Convergys (January 2004 - December 2004)
Deepmala K Education
- Guru Gobind Singh Indraprastha University
Bachelor of Science (B.S.)
2000-2004 - Assembly of God Church School 1998-2000
- Wynberg Allen School 1988-1998
Deepmala K Skills
- Business Analysis
- Team Management
- ServiceNow
- Scaled Agile Framework
- Data Analysis
- Data Reporting
- Scrum Master
- Project Portfolio Management
- Performance Improvement
- Key Performance Indicators
- Scrum
- Budgeting
- Workday Reporting
- Customer Satisfaction (CSAT)
- Azure DevOps Services
- Business Workflows
- Capital Project Management
- Requirements Gathering
- Resource Planning
- Financial Reporting
- Creativity and Innovation
- Financial Forecasting
- Identifying Trends
- Project Management
- Problem Solving
- IT Service Management
- Data Visualization
- Sla
- ITIL
- Incident Management
- Operations Management
- Vendor Management
- Customer Relationship Management (CRM)
- BPO
- Data Analytics
- Agile Methodologies
- IT Project & Program Management
- BMC Remedy
- Microsoft Excel
- Microsoft Power BI
- Tableau
- Customer Service
- Management
- Account Management
- Artificial Intelligence for Business
- Business Process Improvement
- Business Relationship Management
- Cloud Security
- Customer Experience Analysis
- Customer Service Management
- Data Science
- Digital Transformation
- Generative AI for Management
- Personal Development
- Planning Budgeting & Forecasting
- Priority Management
- Scrum
- Service Coordination
- Service Delivery
- Service Level Management
- Stakeholder Engagement
- Storytelling
- Strategic Hiring
- Strategic Influence
- Strategic Thinking
- User Experience Design (UED)
Deepmala K Summary
- Deepmala K, based in Indianapolis, IN, US, is currently a Business Systems Consultant Specialist at Indiana Office of Technology. Deepmala K brings experience from previous roles at KAR Global, HCL Technologies and Calypso Soft Inc. Deepmala K holds a 2000 - 2004 Bachelor of Science (B.S.) @ Guru Gobind Singh Indraprastha University. With a robust skill set that includes Business Analysis, Team Management, ServiceNow, Scaled Agile Framework, Data Analysis and more. Deepmala K has 4 emails and 1 mobile phone numbers on RocketReach.
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