Manager - Operations @ (December 2008 - January 2012)
Customer Experience Coach @ (January 2005 - February 2008)
Technical Support Service @ Convergys (January 2004 - December 2004)
Deepmala K Education
Guru Gobind Singh Indraprastha University
Bachelor of Science (B.S.)
2000-2004
Assembly of God Church School 1998-2000
Wynberg Allen School 1988-1998
Deepmala K Skills
Business Analysis
Team Management
ServiceNow
Scaled Agile Framework
Data Analysis
Data Reporting
Scrum Master
Project Portfolio Management
Performance Improvement
Key Performance Indicators
Scrum
Budgeting
Workday Reporting
Customer Satisfaction (CSAT)
Azure DevOps Services
Business Workflows
Capital Project Management
Requirements Gathering
Resource Planning
Financial Reporting
Creativity and Innovation
Financial Forecasting
Identifying Trends
Project Management
Problem Solving
IT Service Management
Data Visualization
Sla
ITIL
Incident Management
Operations Management
Vendor Management
Customer Relationship Management (CRM)
BPO
Data Analytics
Agile Methodologies
IT Project & Program Management
BMC Remedy
Microsoft Excel
Microsoft Power BI
Tableau
Customer Service
Management
Deepmala K Summary
Deepmala K, based in Indianapolis, IN, US, is currently a Business Systems Consultant Specialist at Indiana Office of Technology. Deepmala K brings experience from previous roles at KAR Global, HCL Technologies and Calypso Soft Inc. Deepmala K holds a 2000 - 2004 Bachelor of Science (B.S.) @ Guru Gobind Singh Indraprastha University. With a robust skill set that includes Business Analysis, Team Management, ServiceNow, Scaled Agile Framework, Data Analysis and more. Deepmala K has 4 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Deepmala K?
Find contact details for 700 million professionals.