Deepika J Email
Customer Success Manager @ Salesforce
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Deepika J Location
- Bengaluru, KA, IN
Deepika J Work
- Customer Success Manager @ (May 2026 - Present)
- Service Delivery Manager @ (July 2020 - May 2026)
- Technical Support Lead and Project Manager (L3) @ (April 2020 - December 2020)
- Support Analyst – Salesforce and Conga CPQ @ (August 2017 - March 2020)
- Banking Domain – Application Support (Tandem and NonStop) @ (February 2015 - July 2017)
- Hi-Tech Domain – SQL Developer and Application Maintenance @ (February 2013 - January 2015)
- Trainee @ (November 2012 - January 2013)
Deepika J Education
- PES College of Engineering, Mandya
Bachelor of Engineering - BE
2008-2012
Deepika J Skills
- Agentforce
- Application Support (L2/L3)
- Apttus CPQ
- BFSI
- C (Programming Language)
- C++
- Change Management
- Coaching
- Conga CPQ
- Copado
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Customer Engagement
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Customer Success
- Digital Transformation
- Documentation, SOPs & KBs
- EAS
- Financial Transaction Processing
- Financial force
- HP NonStop
- IT Service Management
- Incident & Problem Management
- Incident/Problem/Change Management
- JIRA / Azure DevOps / Copado
- Jira
- Leadership Development
- Microsoft Office
- Oracle Database
- Ortoo
- PL/SQL
- Production Support (L2/L3)
- Program Management
- Project Management
- RCA & Triage
- Reporting & Dashboards
- Root Cause Analysis (RCA)
- SLA & Escalation Management
- SLA & KPI Management
- SOQL
- SQL
- Salesforce
- Salesforce Application Support
- Salesforce Data360
- Salesforce Integrations
- Salesforce Lightning
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce admin
- Salesforce.com
- Salesforce.com Administration
- Salesforce.com Development
- Service Delivery Management
- ServiceNow
- Slack
- Stakeholder Management
- Strategic Partnerships
- TR
- Tandem technology
- Team Management
- Technical Support
- Technical lead
- Vantiv
- Vendor Coordination (Salesforce, Conga, Ortoo etc)
Deepika J Summary
- Deepika J, based in Bengaluru, KA, IN, is currently a Customer Success Manager at Salesforce. Deepika J brings experience from previous roles at Tata Consultancy Services. Deepika J holds a 2008 - 2012 Bachelor of Engineering - BE @ PES College of Engineering, Mandya. With a robust skill set that includes Agentforce, Application Support (L2/L3), Apttus CPQ, BFSI, C (Programming Language) and more. Deepika J has 2 emails on RocketReach.
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Deepika J
IT Recruiter
Bengaluru, KA, IN
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