Deepak Y. Email
Sr. Director IT @ EXC Managed Services
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Deepak Y. Location
- Gurugram, HR, IN
Deepak Y. Work
- 2026 -now Sr. Director IT @
- 2024 -2026 Head of Information Technology @
- 2023 -2024 Director of Information Technology @
- 2018 -2023 DGM - Digital Transformation @
- 2015 -2018 Head of IT Service Management @
- 2014 -2015 Portfolio Manager @
- 2008 -2014 Sr. Manager Technology (IT Head - Home Agent LoB) @ Convergys
- 2008 -2008 Project Manager @
- 2005 -2008 Deputy Manager IT @
- 2002 -2003 Support Engineer @
- 2000 -2002 Support Enigineer @
Deepak Y. Education
- Axelos
Prince2 Practitioner (Project Management)
2021-2021 - CQI and IRCA
ISO 27001-2013 LA (IRCA)
2021-2021 - Microsoft
AZ - 500 Microsoft Azure Fundamentals (Microsoft Azure Fundamentals and concepts)
2020-2020 - CompTIA
Security+ (IT Security)
2018-2018 - Axelos
ITIL Intermediate - Service Transition (ITIL)
2016-2016 - ITIL Intermediate Service Operations
ITIL Intermediate Service Operations (ITIL Service Operations Frame Work)
2012-2012 - Symbiosis Institute of Business Management
PGDBA (Post Graduate Diploma in Business Administration) (Operations Management)
2009-2011 - ITIL
ITIL V3 Foundation Bridge (ITIL frame work)
2010-2010 - ITIL
ITIL V2 Foundation (ITIL V2 Frame work)
2004-2004 - CCNA
Cisco Certified Network Associate (Cisco Devices)
2003-2003 - IBM
Certified Lotus Specialist (Lotus Domino Administration)
2002-2002 - Microsoft
SC-400 Information Protection Administrator (Information Protection Administrator)
2022 - Microsoft
SC-900 Security (Compliance & Identity Fundamentals, Security, Compliance & Identity Fundamentals)
2022
Deepak Y. Skills
- Service Delivery
- ITIL
- IT Service Management
- IT Operations
- Incident Management
- Problem Management
- Vendor Management
- Management
- Troubleshooting
- VPN
- Change Management
- Business Analysis
- Active Directory
- Infrastructure
- Technical Support
- Windows Server
- Telecommunications
- Disaster Recovery
- Information Security
- IT Management
- DHCP
- DNS
- Service Desk
- Data Center Management
- Veritas Netbackup and Backup Exec
- IBM Servers
- Dell PowerEdge Servers
- HP Proliant
- HP Service Desk
- Remote Infrastructure Management
- Work At Home
- Release Management
- NOC
Deepak Y. Summary
- Deepak Y., based in Gurugram, HR, IN, is currently a Sr. Director IT at EXC Managed Services. Deepak Y. brings experience from previous roles at Access Healthcare, Teleperformance and HCLTech. Deepak Y. holds a 2021 - 2021 Prince2 Practitioner in Project Management @ Axelos. With a robust skill set that includes Service Delivery, ITIL, IT Service Management, IT Operations, Incident Management and more.
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