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Deepak Soni Location
Gurugram, HR, IN
Deepak Soni Work
Head of Customer Experience @ (April 2026 - Present)
Senior Procurement Manager @ (March 2025 - April 2026)
Senior Manager (CX and PX) @ (July 2024 - March 2025)
Manager(CX and PX) @ (July 2022 - June 2024)
Category Manager (CX and PX) @ (January 2022 - June 2022)
Operations Associate @ (November 2019 - December 2021)
Executive Sales Representative @ Asterisk Web Solutions (April 2017 - March 2019)
Deepak Soni Education
Maharaja Agrasen Himalayan Garhwal University
Bachelor's Degree (Business/Commerce, General)
2016-2019
Deepak Soni Skills
0→1 Execution
Analytical Skills
Analytics
Business Strategy
Convincing People
Cost Engineering
Cost optimization
Cross-functional Collaborations
Cross-team Collaboration
Customer Experience
Customer Experience (CX) Strategy
Customer Journey Mapping
Customer Service
Decision-Making
Demand Supply Planning
Fulfillment operation
Leadership
Logistics & Fulfillment
Operations
Partner experience
People Management
Problem Solving
Problem identification
Process Outsourcing & Vendor Management
Public Speaking
Root Cause Analysis
SQL
Sales
Social Media
Stakeholder Management
Strategic Planning
Supply Chain Management
Supply Chain Operations
Team Building & Leadership
Deepak Soni Summary
Deepak Soni, based in Gurugram, HR, IN, is currently a Head of Customer Experience at Kapston Home Services. Deepak Soni brings experience from previous roles at Urban Company. Deepak Soni holds a 2016 - 2019 Bachelor's Degree in Business/Commerce, General @ Maharaja Agrasen Himalayan Garhwal University. With a robust skill set that includes 0→1 Execution, Analytical Skills, Analytics, Business Strategy, Convincing People and more. Deepak Soni has 1 mobile phone numbers on RocketReach.
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