Problem Manager - Takeda Pharmaceuticals @ (November 2015 - September 2016)
Major Incident Manager @ (April 2012 - November 2015)
Senior technical representative @ (August 2010 - April 2012)
Senior technical support analyst @ (October 2008 - August 2010)
Customer Service Representative @ (January 2007 - October 2008)
Deepak Rao Education
Dr. T.M.A. Pai College of Education, Kunjibettu, Udupi - 576102
Diploma (Electronics and Communications Engineering)
2003-2006
Deepak Rao Skills
Incident Management
Service Management
Payment Card Processing
ITIL
Service Delivery
IT Operations
Operations Management
Payment Systems
Team Management
Communication
Environment Management
Stakeholder Management
Change Management
Knowledge Management
ITIL v3 Foundations Certified
IT Service Management
Deepak Rao Summary
Deepak Rao, based in Munich, BY, DE, is currently a Senior Incident Manager at Wirecard. Deepak Rao brings experience from previous roles at Wirecard and Wipro Limited. Deepak Rao holds a 2003 - 2006 Diploma in Electronics and Communications Engineering @ Dr. T.M.A. Pai College of Education, Kunjibettu, Udupi - 576102. With a robust skill set that includes Incident Management, Service Management, Payment Card Processing, ITIL, Service Delivery and more. Deepak Rao has 1 emails on RocketReach.
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