2015 -2018 VIce President - Sales Planning and Strategy Head Middle East @
2012 -2015 Vice President- Collections and Credit Initiation Head @
2010 -2012 Vice President - Credit Initiation and Card Operations Head @
2008 -2010 Vice President - Credit Initiation Head @
2007 -2008 Citiphone Manager @
2006 -2007 Performance Manager @
2025 -now Chief Operating Officer @
2003 -2006 Operations Manager UK Citicards @
Deepak Kumar Education
Macquarie Graduate School of Management
Management (Information Technology)
2002-2003
Deepak Kumar Skills
Business Acquisition
Writing
Capacity Planning
Occ
Cards
Commitment To Excellence
Market
Channel
Screening
Uae
Credit Cards
Sales Automation
Expenses
Service Desk
Vendors
Location
Sales
Net
Cost
Beverage
Channel Optimization
Sales Operations
Processors
Aging
System Upgrades
Credit Risk
Procedural
Mentoring
Finance
Leading Large
Driving
Redesigning
Contact Centers
Australia
Absenteeism
Quality Auditing
Cross Functional Team Leadership
Legal
Assessment
Transaction Processing
Salary
Epp
Management
Revenue
Design
Coaching
IBM Certified
People Oriented
Calls
Short
Citigroup
Key Performance Indicators
Long Range
Metrics
Allocations
Bookings
Steering
Credit Bureau
Hiring
Hospitality Industry
Initiation
Leadership
Auditing
Committees
Business Transformation
Lean Manufacturing
Quarter
Execution
Factor
Product Mix
Site Visits
Migrating
Gaps
Tourism Management
Settlement
Service Operations
Escalation
Cross Selling
Forecasting
Support Functions
Crown
Business Services
Real Time
Key Metrics
Print Shop
Team Management
Bangalore
Voice
Iso 9000
Utilization
Engineering
Reports
Strategy
Organizational Restructuring
Workforce Management
Hotels
Strategies
Budgeting
Acquisitions
Variable
Risk Management
Testing
Training
Concept Generation
Policy
SSL
Enterprise Software
Contests
Sla
Consumer Business
Philippines
Transitions
Robust
CI
Subject Matter Expert
Chicken
Norwegian
Project Management
Global Services
System Monitoring
Crisis
Call Centers
Focal Point
Sanction
Loans
Business Continuity Planning
P&L
World Class
Business Partnering
Information Security
Calling
Growth Initiatives
Segments
Onshore
Coordination
Retail
Hungary
STAR
Applications
High Performance Teams
Preparedness
Incentives
Citibank
Shape
Business Alignment
ERP
Federal Acquisition Regulation
Strategic Planning
Quality Assurance
Rtas
Regulatory Requirements
Operations
Dell Computers
Pipeline Management
Peer Reviews
Queries
Drafting
Credit
Change Management
Checks
Sales Trainings
Indicators
Hotel Management
Avaya Technologies
Project Planning
Paths
Data Driven Testing
Project
Sales Plan
Governance
Golang
Bau
Retail Banking
Vendor Relationship Management
Frame Work
Compensation
Credit Operations
Losses
Covering
Presentations
Income
Project Delivery
Country
Call Quality
Responsibility
Internal Audit
Six Sigma
Customer Experience
Banking
International
Call Monitoring
Code
Kpmg
Technology Management
Portfolio
Insurance Claims
Interfaces
8Mm
Changing Environment
Boost
Business Process Re Engineering
Transformational Projects
Contact Center Management
Mortgage Lending
Team Performance
Vendor Management
Software
Financial Services
Core Banking
Image Capture
Compliance
Span
Underwriting
Net Promoter Score
IVR
Phase
Program Management
Stocks
India
Business Process
Internal Controls
Highlighting
Asset
Interest Rates
Sydney
Bahrain
Financial Analysis
Operational Risk
Onboarding
Psychotherapy
Deployed
Queues
Business Strategy
Ttd
Multicultural
Staff Development
Credit Analysis
Due Diligence
Risk
Support Staff
Delivery
Mergers and Acquisitions
KYC
EMEA
Evaluation
Employee Benefits
Consumer
Performance Management
Leadership Experience
Dubai
.NET
Deepak Kumar Summary
Deepak Kumar, based in Dubai, AE, is currently a Co-Founder at SoulWallet. Deepak Kumar brings experience from previous roles at Stealth Startup — Digital Health & AI, Citi, Citibank UAE and Citibank. Deepak Kumar holds a 2002 - 2003 Management in Information Technology @ Macquarie Graduate School of Management. With a robust skill set that includes Business Acquisition, Writing, Capacity Planning, Occ, Cards and more. Deepak Kumar has 3 emails and 5 mobile phone numbers on RocketReach.
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