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Deepak Dhar Location
Delhi, India
Deepak Dhar Work
2022 -now Assistant Vice President @
2020 -2022 Associate General Manager @
2015 -2020 Program Manager- Service Recovery Management @
2013 -2015 Customer Experience Manager @ Samsung India Electronics
2008 -2012 Assistant Manager @
2005 -2008 Sr. Executive @ Dish TV India Ltd
2003 -2005 Executive @ Markone Technocom Pvt. Ltd
Deepak Dhar Education
DAV Sr. Secondary School Kathua J& K
Bachelor of Engineering (B.Eng.)
Deepak Dhar Skills
Strategic Planning
Risk Management
Sop
Customer Experience
Team Leadership
Budgets
BPO
Cleaning Validation
Merchandising
Supply Chain Management
Complaint Management
Non Voice Process
Customer Satisfaction
Business Development
Vendor Management
Team Management
Cost Reduction Management
Customer Relationship Management
Voice Process
Strategy
Contact Centers
Program Management
Customer Service
Customer Escalation Management
Social Media Communications
Business Process Improvement
Voice of the Customer
Business Strategy
Management
Voice of the Customer Analysis
Call Centers
Service Delivery
Customer Service Operations
Deepak Dhar Summary
Deepak Dhar, based in Delhi, India, is currently a Assistant Vice President at RBL Bank. Deepak Dhar brings experience from previous roles at Lodha Group, Bharti Airtel and Samsung India Electronics. Deepak Dhar holds a Bachelor of Engineering (B.Eng.) @ DAV Sr. Secondary School Kathua J& K. With a robust skill set that includes Strategic Planning, Risk Management, Sop, Customer Experience, Team Leadership and more. Deepak Dhar has 1 emails on RocketReach.
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