Customer Success Manager @ (December 2018 - September 2023)
Service Request Manager and Delivery Manager @ British Telecom Global Services India Limited (March 2015 - December 2018)
Technical Support Officer @ (August 2011 - March 2015)
Deepak Behl Education
Institute of Management Technology, Ghaziabad
Post Graduate Diploma in Management (Finance, General)
2011-2013
Deepak Behl Skills
Account Management
Agile Methodologies
Artificial Intelligence (AI)
Budgeting
Business Development
Business Strategy
Change Control
Churn Management
Communication
Cross-Selling
Customer Engagement
Customer Relationship Management (CRM)
Customer Retention
Customer Service Representatives
Customer Success
End to End Delivery
Generative AI
IT Project Management
Incident Management
Jira
Machine Learning
Microsoft Azure
Onboarding
Operations Management
Product Launch
Product Management
Project Delivery
Project Management
Project Planning
Project Plans
Renewal Retention
Renewals
Request Management
SAP Products
Scrum
Search Engine Optimization (SEO)
Service Delivery Management
Service request
Team Leadership
Team Performance
Upsell
Deepak Behl Summary
Deepak Behl, based in Gurugram, HR, IN, is currently a Product Operations Manager 2 at Rackspace Technology. Deepak Behl brings experience from previous roles at Rackspace Technology, British Telecom Global Services India Limited and HCL Technologies. Deepak Behl holds a 2011 - 2013 Post Graduate Diploma in Management in Finance, General @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Account Management, Agile Methodologies, Artificial Intelligence (AI), Budgeting, Business Development and more. Deepak Behl has 2 emails and 1 mobile phone numbers on RocketReach.
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