Deepa Thomas Email
Global Leader, Professional Services, Customer Experience(CX) - Project Management Office @ Cisco
Deepa Thomas Location
Bengaluru, KA, IN
Deepa Thomas Work
- 2019 - now Global Leader, Professional Services, Customer Experience(CX) - Project Management Office @ Cisco
- 2012 - 2019 Manager Customer Experience(CX) - Business Critical Services at Cisco @ Cisco
- 2012 - 2012 Application Testing and Support Manager - SSO SO (IBM India) @ IBM
- 2011 - 2012 Delivery Excellence Transformation Manager - SSO SO @ IBM
- 2008 - 2011 Technical Services Manager, IBM. @ IBM
- 2007 - 2008 Operations Manager @ IBM
- 2005 - 2007 Human Resources Manager @ IBM
- 2004 - 2005 Assistant Manager Online Services @ AOL
- 2001 - 2004 Customer Service Team Lead @ I-SEVA E-COM SERVICES INDIA PRIVATE LIMITED
Deepa Thomas Education
- MBA
MBA (Information Systems)
2009 - 2011
Deepa Thomas Skills
- ITIL
- Six Sigma
- Process Excellence
- People Management
- Service Delivery
- Escalation Management
- Incident Management
- Availability Management
- Operations Management
- Project Transition
Deepa Thomas Summary
Deepa Thomas, based in Bengaluru, KA, IN, is currently a Global Leader, Professional Services, Customer Experience(CX) - Project Management Office at Cisco. Deepa Thomas brings experience from previous roles at Cisco and IBM. Deepa Thomas holds a 2009 - 2011 MBA in Information Systems @ MBA. With a robust skill set that includes ITIL, Six Sigma, Process Excellence, People Management, Service Delivery and more. Deepa Thomas has 3 emails on RocketReach.
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