Debra Pollock Email & Phone Number

Service Desk Specialist Tier 2 @ Fidelity National Financial

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Debra Pollock Location

Augusta, GA, US

Debra Pollock Work

2024 -now Service Desk Specialist Tier 2 @
2021 -2024 IT Support Technician III @
2018 -2021 Service Desk Analyst II @
2015 -2018 Technical Support Representative II @
2013 -2014 Product Usage Representative @
2012 -2013 Mobility Specialist @
2009 -2012 Technical Support Representative @

Debra Pollock Education

Aiken Technical College
Certificate of Completion (Information Technology)
2020-2020
Per Scholas
Certificate of Completion (Information Technology Applications and Desktop Support)
2014-2015
Monroe College
(Information Technology)
2010-2012

Debra Pollock Skills

Microsoft Office
Microsoft Excel
Microsoft Word
Data Entry
Problem Solving
Customer Satisfaction
Sales
Computer Proficiency
Operational Excellence
Customer Retention
Customer Support
Conflict Resolution
Technical Support
Product Promotion/Sales
Call Centers
Analysis
Customer Service
Management
Networking
Training
Troubleshooting
Windows XP
Computer Hardware
Windows 7
Leadership
PowerPoint
Team Leadership
Team Building
Windows
Time Management
Software Installation
Outlook
System Administration
Access
Mobile Devices
Social Networking
Information Technology
Social Media
Proficient In Windows
Customer Education
Windows Server
Units
Restore
Application Configuration
Insurance
Converter
Community
Holistic Health
Medicare
Work Orders
System Upgrades
Performance Metrics
Call Tracking
Amdocs Clarify
Complaints
Reuters
At&T
Issue Resolution
CompTIA
Analyze Problems
Maintenance And Repair
Routers
CRM
Medicaid
Resolve
Modems
Source
Subscriptions
Salesforce.com
Written Correspondence
Service Operations
45Wpm
Charges
Business Services
Cell
Sold
Attainment
Medicine
BMC Remedy
Documentation
Mobile Computing
CBT
High Performance Computing
VMware
Campaigns
Hardware
Promotional
Yahoo
Manhattan
Configurations
Evaluations
Operating Systems
Applications
HIPAA
Communication
Telegence
Regulatory Requirements
Queries
CPE
Contractual Agreements
House
Measurements
Information Gathering
Data Migration
Boxes
EMRs
Pricing
Internal Audit
International
Conflicts
Plan Analysis
Cables
History
Sprint
Network Connectivity
New York
New Installations
Connectivity
Guidelines
Windows CE
Software
Claim
Addressing
Shot
Rate
Platforms
Invoicing
Eligibility
Employee Benefits
Consumer
Coordinate
Databases

Debra Pollock Summary

Debra Pollock, based in Augusta, GA, US, is currently a Service Desk Specialist Tier 2 at Fidelity National Financial. Debra Pollock brings experience from previous roles at Imerys, Unisys, Altice USA and Thomson Reuter (contractor). Debra Pollock holds a 2020 - 2020 Certificate of Completion in Information Technology @ Aiken Technical College. With a robust skill set that includes Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Problem Solving and more. Debra Pollock has 4 emails and 2 mobile phone numbers on RocketReach.