Debra Pollock Email & Phone Number
Service Desk Specialist Tier 2 @ Fidelity National Financial
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Debra Pollock Location
- Augusta, GA, US
Debra Pollock Work
- 2024 -now Service Desk Specialist Tier 2 @
- 2021 -2024 IT Support Technician III @
- 2018 -2021 Service Desk Analyst II @
- 2015 -2018 Technical Support Representative II @
- 2013 -2014 Product Usage Representative @
- 2012 -2013 Mobility Specialist @
- 2009 -2012 Technical Support Representative @
Debra Pollock Education
- Aiken Technical College
Certificate of Completion (Information Technology)
2020-2020 - Per Scholas
Certificate of Completion (Information Technology Applications and Desktop Support)
2014-2015 - Monroe College
(Information Technology)
2010-2012
Debra Pollock Skills
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Data Entry
- Problem Solving
- Customer Satisfaction
- Sales
- Computer Proficiency
- Operational Excellence
- Customer Retention
- Customer Support
- Conflict Resolution
- Technical Support
- Product Promotion/Sales
- Call Centers
- Analysis
- Customer Service
- Management
- Networking
- Training
- Troubleshooting
- Windows XP
- Computer Hardware
- Windows 7
- Leadership
- PowerPoint
- Team Leadership
- Team Building
- Windows
- Time Management
- Software Installation
- Outlook
- System Administration
- Access
- Mobile Devices
- Social Networking
- Information Technology
- Social Media
- Proficient In Windows
- Customer Education
- Windows Server
- Units
- Restore
- Application Configuration
- Insurance
- Converter
- Community
- Holistic Health
- Medicare
- Work Orders
- System Upgrades
- Performance Metrics
- Call Tracking
- Amdocs Clarify
- Complaints
- Reuters
- At&T
- Issue Resolution
- CompTIA
- Analyze Problems
- Maintenance And Repair
- Routers
- CRM
- Medicaid
- Resolve
- Modems
- Source
- Subscriptions
- Salesforce.com
- Written Correspondence
- Service Operations
- 45Wpm
- Charges
- Business Services
- Cell
- Sold
- Attainment
- Medicine
- BMC Remedy
- Documentation
- Mobile Computing
- CBT
- High Performance Computing
- VMware
- Campaigns
- Hardware
- Promotional
- Yahoo
- Manhattan
- Configurations
- Evaluations
- Operating Systems
- Applications
- HIPAA
- Communication
- Telegence
- Regulatory Requirements
- Queries
- CPE
- Contractual Agreements
- House
- Measurements
- Information Gathering
- Data Migration
- Boxes
- EMRs
- Pricing
- Internal Audit
- International
- Conflicts
- Plan Analysis
- Cables
- History
- Sprint
- Network Connectivity
- New York
- New Installations
- Connectivity
- Guidelines
- Windows CE
- Software
- Claim
- Addressing
- Shot
- Rate
- Platforms
- Invoicing
- Eligibility
- Employee Benefits
- Consumer
- Coordinate
- Databases
Debra Pollock Summary
- Debra Pollock, based in Augusta, GA, US, is currently a Service Desk Specialist Tier 2 at Fidelity National Financial. Debra Pollock brings experience from previous roles at Imerys, Unisys, Altice USA and Thomson Reuter (contractor). Debra Pollock holds a 2020 - 2020 Certificate of Completion in Information Technology @ Aiken Technical College. With a robust skill set that includes Microsoft Office, Microsoft Excel, Microsoft Word, Data Entry, Problem Solving and more. Debra Pollock has 3 emails on RocketReach.
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