Debra O'Keefe Email & Phone Number
Director of Call Center Operations
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Debra O'Keefe Location
- Massachusetts, United States
Debra O'Keefe Work
- 2002 -now Director of Call Center Operations @ Royal Administration Services, Inc
- 2000 -2002 Program Manager and Operations Manager @ Precision Response Corporation
- 1999 -2000 Program and Account Manager @ Marcomn Technologies
- 1998 -1999 Manager - Sales and Guest Relations @ IMG Bollettieri Sports Academy
- 1997 -1998 Manager - Reports and Analysis - Manager, Call Center Operations @ APAC Teleservices
Debra O'Keefe Education
- Lesley College - PMBI
MS (Applied Management)
1987-1988 - Ithaca College
BS - Cum Laude
1970-1974
Debra O'Keefe Skills
- Leadership
- Training
- Management
- Strategic Planning
- Call Center
- Coaching
- Recruiting
- Customer Service
- Quality Assurance
- Customer Satisfaction
- Team Leadership
- Workforce Management
- Budgets
- Sales
- Call Center Development
- Operations Management
- Customer Experience
- Customer Retention
- Contact Centers
- Operational Excellence
- Outsourcing
- Public Speaking
- Call Center Management
- Customer Service Management
- Leadership Development
- Business Process Development
- Process Improvement
- Continuous Improvement
- Mentoring
- Supervisory Skills
- Communication
Debra O'Keefe Summary
- Debra O'Keefe, based in Massachusetts, United States, is currently a Director of Call Center Operations at Royal Administration Services, Inc. Debra O'Keefe brings experience from previous roles at Precision Response Corporation, Marcomn Technologies, IMG Bollettieri Sports Academy and APAC Teleservices. Debra O'Keefe holds a 1987 - 1988 MS in Applied Management @ Lesley College - PMBI. With a robust skill set that includes Leadership, Training, Management, Strategic Planning, Call Center and more. Debra O'Keefe has 1 emails and 1 mobile phone numbers on RocketReach.
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