Customer Care Specialist and Solutions Consultant @ (August 2020 - March 2022)
Service Desk Specialist @ (January 2020 - August 2020)
Help Desk Specialist @ (August 2015 - January 2020)
Help Desk and Technical Specialist @ APEX/Wilco Hess Technical Support Center (October 2013 - July 2015)
Customer Care Sales Associate @ APAC Customer Services (October 2012 - October 2013)
Network Technician @ (September 2007 - September 2011)
Helpdesk Technician @ ACS, a Xerox Company (January 1998 - January 2008)
Senior Help Desk Analyst, System Recovery Specialist @ ACS Retail Services (February 1998 - September 2007)
Cashier and Customer Service @ (June 2005 - September 2006)
Billing Clerk @ Organic Products Company (November 2004 - June 2005)
Technical Support Representative @ Telvista, Inc (August 2004 - November 2004)
Administrative Support and Data Entry @ American Honda (January 1997 - February 1998)
Administrative Assistant and Data Entry III @ Office Team Temporaries (August 1996 - February 1998)
Administrative Assistant and Receptionist @ (August 1995 - August 1996)
Administrative Support and Customer Service @ Bank One Texas (January 1994 - May 1995)
Administrative Assistant and Support and Data EntryReceptionist and General Office Administrator @ TRC Temporaries (August 1991 - January 1994)
Customer Service and Merchandising Assistant @ J C Penney & Company (October 1989 - August 1991)
Debra Moore Education
Tarrant County Junior College Northeast Campus
Bachelor of Science (Systems Analyst)
1986-1987
Debra Moore Skills
Microsoft Excel
Easily Adaptable
Problem Solving
Customer Satisfaction
Customer Experience
Communication
Service Desk
Service-Level Agreements (SLA)
Active Directory
Troubleshooting
Vendor Management
Customer Service
Disaster Recovery
Windows Server
Microsoft Office
Software Documentation
Data Entry
Cisco Technologies
Citrix
VMware
Technical Support
Networking
Help Desk Support
Windows 7
Security
Computer Hardware
Management
Servers
XP
Project Management
Visio
VPN
Team Leadership
System Administration
Printers
Windows
Process Improvement
Business Process Improvement
Windows XP
Debra Moore Summary
Debra Moore, based in Greensboro, NC, US, is currently a Customer Success Manager at SabreTooth Technologies, LLC. Debra Moore brings experience from previous roles at SabreTooth Technologies, LLC. Debra Moore holds a 1986 - 1987 Bachelor of Science in Systems Analyst @ Tarrant County Junior College Northeast Campus. With a robust skill set that includes Microsoft Excel, Easily Adaptable, Problem Solving, Customer Satisfaction, Customer Experience and more. Debra Moore has 1 emails and 4 mobile phone numbers on RocketReach.
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