Debra Havens Email & Phone Number
Senior Customer Service Representative @ Caliber Home Loans, Inc.
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Debra Havens Location
- Sulphur, OK, US
Debra Havens Work
- Senior Customer Service Representative @ (January 2015 - Present)
- Administrative Assistant (Contract Only and No benefits) @ Oklahoma County Court Clerk’s Office (June 2014 - January 2015)
- Membership Services Specialist (Layoff due to downsizing) @ (January 2011 - November 2013)
- Senior Team Lead and Assistant Manager (Layoff, now facility is closed) @ West Business Services (June 2006 - February 2010)
- Director of Child Care Center @ Curtis Park Community Center (October 2001 - January 2003)
- Childcare Specialist and Pilot Project for Welfare Reform @ Denver Human Services (April 1997 - September 2001)
Debra Havens Education
- Metro Community College of Denver
Early Childhood Education and Teaching
Debra Havens Skills
- Account Management
- Analytical Skills
- Anti-Money Laundering
- Attention to Detail
- Business Rules
- Claims Resolution
- Client Issue Resolution
- Client Relations
- Coaching
- Collaborative Problem Solving
- Common Sense
- Communication
- Computer Literacy
- Conflict Resolution
- Contact Center Operations
- Contact Centers
- Critical Thinking
- Customer Communication
- Customer Experience
- Customer Interaction
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Service Training
- Customer Support
- Deposits
- Direct Sales
- Early Childhood Development
- Early Childhood Education
- Employee Relations
- Escalation Resolution
- Fraud Prevention
- Inbound Sales
- Interpersonal Skills
- Leadership
- Mathematics
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Mortgage Servicing
- Multitasking
- Nonprofit Organizations
- Organization Skills
- Phone Etiquette
- Presentation Skills
- Problem Solving
- Quality Metrics
- Real Estate Owned (REO)
- Reasoning Skills
- Regulatory Compliance
- Regulatory Requirements
- Renewals
- Sales
- Skilled Multi-tasker
- Soft Skills
- Team Leadership
- Teamwork
- Time Management
- Training
- Troubleshooting
Debra Havens Summary
- Debra Havens, based in Sulphur, OK, US, is currently a Senior Customer Service Representative at Caliber Home Loans, Inc.. Debra Havens brings experience from previous roles at Oklahoma County Court Clerk’s Office, AAA, West Business Services and Curtis Park Community Center. Debra Havens holds a Early Childhood Education and Teaching @ Metro Community College of Denver. With a robust skill set that includes Account Management, Analytical Skills, Anti-Money Laundering, Attention to Detail, Business Rules and more. Debra Havens has 2 emails and 2 mobile phone numbers on RocketReach.
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