Deborah Woods Email
Contact Center Manager @ Costa Coffee
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Deborah Woods Location
- Windsor, GB
Deborah Woods Work
- 2019 -now Contact Center Manager @
- 2018 -2019 Head Of Quality @
- 2017 -2018 Account Manager O2 Smart Home @
- 2017 -2018 Account Manager Benefit Cosmetics @
- 2016 -2017 Principle Customer Experience Consultant, Customer Experience Strategy and Insight @
- 2013 -2015 Customer Care Manager EMEA @
- 2009 -2013 Customer Service Manager @
- 2008 -2009 Senior Business Analyst @
- 2006 -2008 Team Manager @
- 1999 -2006 Workforce Manager @
Deborah Woods Education
- James Watt College
(International Travel)
1998-1999 - Gourock High School
(English Language and Literature, General)
1991-1997
Deborah Woods Skills
- Call Centers
- Management
- Customer Service
- Team Leadership
- Performance Management
- CRM
- Training
- Team Management
- Customer Satisfaction
- Coaching
- Customer Experience
- Sales
- Contact Centers
- Operations Management
- Recruiting
- Budgets
- Outsourcing
- Complaint Management
- Retail
- Interviews
- Forecasting
- Negotiation
- Call Center
- Online Marketing
- Sales Management
- Email Marketing
- Customer Relationship Management (CRM)
- Call Centre Operations
- Complaint Handling
- Six Sigma
- Project Management
- People Management
- Lean Six Sigma Yellow Belt
- Leadership
- Stakeholder Engagement
- Data Analysis
- Customer Relationship Management Crm
- Customer Relationship Management
Deborah Woods Summary
- Deborah Woods, based in Windsor, GB, is currently a Contact Center Manager at Costa Coffee. Deborah Woods brings experience from previous roles at Arvato UK and IHS Markit | Technology. Deborah Woods holds a 1998 - 1999 James Watt College. With a robust skill set that includes Call Centers, Management, Customer Service, Team Leadership, Performance Management and more. Deborah Woods has 2 emails on RocketReach.
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