Deborah Woods Email
Contact Center Manager @ Costa Coffee
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Deborah Woods Location
- Windsor, GB
Deborah Woods Work
- Contact Center Manager @ (October 2019 - Present)
- Head Of Quality @ (January 2018 - September 2019)
- Account Manager O2 Smart Home @ (August 2017 - January 2018)
- Account Manager Benefit Cosmetics @ (March 2017 - January 2018)
- Principle Customer Experience Consultant, Customer Experience Strategy and Insight @ (January 2016 - January 2017)
- Customer Care Manager EMEA @ (November 2013 - December 2015)
- Customer Service Manager @ (December 2009 - October 2013)
- Senior Business Analyst @ (September 2008 - November 2009)
- Team Manager @ (October 2006 - September 2008)
- Workforce Manager @ (October 1999 - October 2006)
Deborah Woods Education
- James Watt College
(International Travel)
1998-1999 - Gourock High School
(English Language and Literature, General)
1991-1997
Deborah Woods Skills
- Call Centers
- Management
- Customer Service
- Team Leadership
- Performance Management
- CRM
- Training
- Team Management
- Customer Satisfaction
- Coaching
- Customer Experience
- Sales
- Contact Centers
- Operations Management
- Recruiting
- Budgets
- Outsourcing
- Complaint Management
- Retail
- Interviews
- Forecasting
- Negotiation
- Call Center
- Online Marketing
- Sales Management
- Email Marketing
- Customer Relationship Management (CRM)
- Call Centre Operations
- Complaint Handling
- Six Sigma
- Project Management
- People Management
- Lean Six Sigma Yellow Belt
- Leadership
- Stakeholder Engagement
- Data Analysis
- Customer Relationship Management Crm
- Customer Relationship Management
Deborah Woods Summary
- Deborah Woods, based in Windsor, GB, is currently a Contact Center Manager at Costa Coffee. Deborah Woods brings experience from previous roles at Arvato UK and IHS Markit | Technology. Deborah Woods holds a 1998 - 1999 James Watt College. With a robust skill set that includes Call Centers, Management, Customer Service, Team Leadership, Performance Management and more. Deborah Woods has 2 emails on RocketReach.
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