Director, Global Service Delivery @ (May 2021 - December 2022)
Head of Service Delivery, Managed Services @ Cognizant Microsoft Business Group (January 2021 - May 2021)
Head of Service Delivery, Managed Services @ (December 2020 - December 2020)
Head of Global Service Delivery @ (August 2016 - December 2020)
Head of Service Performance and Supplier Management, Siam @ (October 2014 - July 2016)
Interim Head of Continual Service Improvement @ (May 2014 - October 2014)
Head of Global Service Delivery Reporting @ (April 2012 - April 2014)
Head of Service Level Managment and Reporting @ (January 2009 - April 2012)
Consultant, Service Management and Operations @ (May 1994 - April 2006)
Deborah Thomas Education
The Derby Grammar School, Bury
University of the South Bank, London
(Humanities, Modern Languages, International Studies)
Deborah Thomas Skills
Analysis
Business Analysis
Business Intelligence
Business Objects
Business Process
Business Process Improvement
Business Transformation
Change Management
Coaching
IT Management
IT Service Management
IT Strategy
ITIL
Leadership
Management
Outsourcing
People Management
Process Improvement
Project Delivery
Project Portfolio Management
Risk Management
SAP
Service Delivery
Service Management
Stakeholder Management
Strategy
Team Leadership
Team Management
Deborah Thomas Summary
Deborah Thomas, based in United Kingdom, is currently a Senior Director, Technology Service Operations & Infrastructure at Asda. Deborah Thomas brings experience from previous roles at Tba Group, Cognizant Microsoft Business Group, New Signature and A.p. Moller - Maersk. Deborah Thomas holds a The Derby Grammar School, Bury. With a robust skill set that includes Analysis, Business Analysis, Business Intelligence, Business Objects, Business Process and more. Deborah Thomas has 2 emails on RocketReach.
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