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Deborah Roper Location
Manchester, England, GB
Deborah Roper Work
Senior Service Manager @ (March 2024 - Present)
Senior Enterprise Service Manager @ (April 2015 - March 2024)
Partner Service Manager @ (May 2013 - April 2015)
Partner Relationship Manager @ (May 2011 - May 2013)
Service Relationship Manager @ Talk Talk Technology was Carphone Warehouse Networks (January 2007 - May 2011)
Customer Relationship Manager @ (March 2006 - January 2007)
Telephone Service Manager @ Caudwell Communications (January 2005 - February 2006)
Assorted customer service and service desk roles @ Cable & Wireless (April 1998 - January 2005)
Deborah Roper Education
University of Staffordshire
BA (Hons) (Design)
1991-1994
Holmes Chapel Comprehensive School 1983-1990
Deborah Roper Skills
Management
Customer Service
Service Desk
Telecommunications
Customer Experience
Managed Services
Account Management
Unified Communications
Service Delivery
Project Delivery
Sla
B2B
Broadband
Business Analysis
CRM
Call Centers
Change Management
Contact Centers
IP
IT Service Management
ITIL
Mobile Devices
Outsourcing
Process Improvement
Product Management
Program Management
Service Management
Stakeholder Management
Team Leadership
Team Management
Telephony
Vendor Management
VoIP
Enterprise Software
Integration
Business Strategy
Cloud Computing
PowerPoint
Credit
Deborah Roper Summary
Deborah Roper, based in Manchester, England, GB, is currently a Senior Service Manager at PXC. Deborah Roper brings experience from previous roles at TalkTalk Wholesale Services, TalkTalk Business and Talk Talk Technology was Carphone Warehouse Networks. Deborah Roper holds a 1991 - 1994 BA (Hons) in Design @ University of Staffordshire. With a robust skill set that includes Management, Customer Service, Service Desk, Telecommunications, Customer Experience and more. Deborah Roper has 3 emails on RocketReach.
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