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Deborah Marshall Location
United States
Deborah Marshall Work
Director of Operations Support @ (April 2014 - Present)
Collections Strategy Manager @ (March 2012 - April 2014)
Operations Business Analyst @ (April 2010 - March 2012)
Customer Experience Manager, Vice President @ (January 2003 - January 2009)
Call Center Management, Vice President @ (January 1998 - January 2003)
Executive Office Manager, Vice President @ (January 1994 - January 1998)
Banking Center Operations Manager @ (January 1986 - January 1994)
Deborah Marshall Education
Southern Illinois University, Carbondale
Master of Business Administration
2001-2003
Southern Illinois University, Carbondale
Bachelor of Science (Advertising, Journalism)
1999-2001
John A Logan College
Associate of Arts
1997-1999
Southern Illinois University
Deborah Marshall Skills
AI in Customer Service
Analysis
Change Management
Coaching
Contact Center Operations
Customer Care Strategy
Customer Experience
Customer Insights
Customer Service
Data Analytics
Escalation Management
Governance
Leadership Development
Operational Excellence
Operations Management
Performance Management
Portfolio Management
Process Improvement
Program Management
Project Management
Quality Management
Service Delivery
Team Building
Vendor Management
Deborah Marshall Summary
Deborah Marshall, based in United States, is currently a Director of Operations Support at Target. Deborah Marshall brings experience from previous roles at Target and Jpmorgan Chase & Co.. Deborah Marshall holds a 2001 - 2003 Master of Business Administration @ Southern Illinois University, Carbondale. With a robust skill set that includes AI in Customer Service, Analysis, Change Management, Coaching, Contact Center Operations and more. Deborah Marshall has 3 emails and 2 mobile phone numbers on RocketReach.
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