Deborah Craft Email & Phone Number

Deborah Craft Email & Phone Number

Vice President, Digital Product - Offers, Comms and MarTech Experiences @ American Express

Deborah Craft Location

New York, NY, US

Deborah Craft Work

  • 2023 - now  Vice President, Digital Product - Offers, Comms and MarTech Experiences @ American Express
  • 2021 - 2021 Vice President, Digital Product - Credit and Communication Capabilities and Investment Strategy @ American Express
  • 2023 - now  Vice President, Digital Product - Offers, Comms and MarTech Experiences @ American Express
  • 2021 - 2023 Vice President, Digital Product - Enterprise Personalization, Offers and Communications @ American Express
  • 2021 - 2023 Vice President, Digital Product - Enterprise Personalization, Offers and Communications @ American Express
  • 2018 - 2020 Vice President, Digital Product - Contact, Knowledge and Communication Capabilities @ American Express
  • 2016 - 2018 Vice President, Digital Product - Global Voice Capabilities @ American Express
  • 2015 - 2016 Vice President, Operations and Digital Product - Global Card Issuance @ American Express
  • 2010 - 2014 Vice President, Servicing Case Management and Tech Investment Strategy, World Service @ American Express
  • 2008 - 2009 Senior Director, Capability Planning and Enablement, U.S. Service Delivery Network @ American Express

Deborah Craft Education

  • Amherst College

    BA (English and Russian)

  • Moscow Institute of Social & Political Studies

    (Russian Language & Social Studies)

  • Yale School of Management

    MBA (Strategy, Marketing, and Nonprofit Management)

Deborah Craft Skills

  • Software Development
  • Agile Methodologies
  • Contact Center Technology
  • Business Architecture
  • Agile & Waterfall Methodologies
  • Customer Loyalty Management
  • Customer Acquisition
  • Stakeholder Management
  • P&L Management
  • Third-Party Vendor Management

Deborah Craft Summary

Deborah Craft, based in New York, NY, US, is currently a Vice President, Digital Product - Offers, Comms and MarTech Experiences at American Express. Deborah Craft brings experience from previous roles at American Express. With a robust skill set that includes Software Development, Agile Methodologies, Contact Center Technology, Business Architecture, Agile & Waterfall Methodologies and more. Deborah Craft has 1 emails and 2 mobile phone numbers on RocketReach.
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