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Debasish Roy Location
Kolkata, WB, IN
Debasish Roy Work
Engagement Director @ (October 2019 - Present)
Delivery Head @ (September 2017 - October 2019)
Program Manager @ (August 2014 - August 2017)
Transition Manager - Service Desk @ (May 2013 - July 2014)
Transition Manager - Service Desk and Access Management @ (June 2012 - April 2013)
Manager - Service Desk and End User Computing and NOC @ (May 2011 - May 2012)
Pre - Sales Consultant @ (November 2010 - April 2011)
Manager at Technology Operations Center, Commonwealth Games Delhi 2010 @ (March 2010 - October 2010)
Pre Sales Consultant @ (August 2009 - February 2010)
ITSM Process Consultant and Problem Manager @ (July 2008 - June 2009)
Service Desk Manager @ (January 2006 - June 2008)
Senior Technical Support Engineer @ Nipuna Services Limited (June 2005 - December 2005)
Technical Support Engineer @ (August 2002 - May 2005)
Debasish Roy Education
Shivaji University
BE (Electronics)
1998-2002
Kendriya Vidyalaya
1997 (Higher Secondary)
1995-1997
Debasish Roy Skills
IT Service Management
Incident Management
Service Delivery
Service Desk
IT Operations
Pre-sales
SLA
People Management
Transition Management
IT Management
ITIL
Requirements Analysis
Windows
Process Improvement
Service Improvement
Active Directory
Troubleshooting
Operating Systems
Disaster Recovery
Operations Management
Team Leadership
Documentation
Solution Design
Remedy
Quality Assurance
Process Management
Team Management
Resource Management
Change Management
IT Governance
Outsourcing
IT Outsourcing
IT Strategy
Service Management
Vendor Management
Solution Architecture
Global Delivery
Data Center
Technical Support
Offshoring
Project Delivery
ITIL Certified
Consulting
Corrective Actions
Netgear
ISO
Visual Studio
Program Manager
Agile Methodologies
Struts
Road
Wireless Routers
Windows XP
Electronic Engineering
J2EE Application Development
Microsoft Windows 98
Isp
DB2
Desktop Computers
Drools
Sop
Business Service Management
Dealing
Auditing
Pmd
Core Java
Accounting
Maven
Log4j
Networking
Languages
Legal Writing
Education
Weblogic
ClearCase
UML
CVS
Financial Accounting
Microsoft Office
XML
JMeter
Enterprise Architecture
Sonar
ClearQuest
Printers
J2EE Web Services
Compaq
Ibm Rational Portfolio Manager
OOAD
Software Troubleshooting
Scheduling
Checkstyle
Quality Control
Project Management
Pre Sales
Rational Functional Tester
Hardware
Rational Software Architect
C
Jibx
Management System
A+ Certified
Ncs
Quality Center
Solutions
GIS
Spring
Perforce
DSL
Microsoft Certified Professional
Project
House
WebSphere Application Server
Hyderabad
Laptops
Services
D Link
Internal Audit
Linksys
Ant
Reviews
Hibernate 3.1
AJAX
Software
Eclipse
India
Oracle 9i
Web Services
JavaScript
Chordiant
Wireless
Marks
Business Excellence
IMS DB/DC
Debasish Roy Summary
Debasish Roy, based in Kolkata, WB, IN, is currently a Engagement Director at Tata Consultancy Services. Debasish Roy brings experience from previous roles at Tata Consultancy Services. Debasish Roy holds a 1998 - 2002 BE in Electronics @ Shivaji University. With a robust skill set that includes IT Service Management, Incident Management, Service Delivery, Service Desk, IT Operations and more. Debasish Roy has 2 emails and 1 mobile phone numbers on RocketReach.
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