2004 -2005 Senior Implementation Analyst @ Coles Myer
Deb Nelson Education
Swinburne University of Technology
Graduate Diploma (Information Technology in Business Systems Design and Management)
2007-2009
Victoria University
BBBM (Business Management)
1996-2001
Deb Nelson Skills
Vendor Management
Project Management
Management
Business Analysis
Change Management
Business Process Improvement
ITIL
Business Process
IT Management
Team Leadership
Process Improvement
Project Delivery
Program Management
Stakeholder Management
Human Resources
Service Delivery
Customer Service
Employee Engagement
Service Improvement
Leadership
IT Service Management
Managed Services
IT Strategy
Outsourcing
Service Management
Incident Management
Sla
Project Portfolio Management
IT Operations
Consulting
Strategy
Technology
Services
Client Services
Strategic Planning
Information Technology
Recruitment Management
General Management
Customer Retention
Organization Skills
Relationship Building
Customer Support
Deb Nelson Summary
Deb Nelson, based in Melbourne, VIC, AU, is currently a Snr Customer Success Account Manager - Education at Microsoft. Deb Nelson brings experience from previous roles at Ricoh Australia, Medibank and NCR Corporation. Deb Nelson holds a 2007 - 2009 Graduate Diploma in Information Technology in Business Systems Design and Management @ Swinburne University of Technology. With a robust skill set that includes Vendor Management, Project Management, Management, Business Analysis, Change Management and more. Deb Nelson has 4 emails and 1 mobile phone numbers on RocketReach.
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