2022 -now Leadership Development Program Manager @
2019 -2022 Vice President, Global Customer Success @
2012 -2019 Director, Customer Success @
2011 -2012 Manager, Customer Service, Americas and EMEA @
2008 -2011 Customer Service Manager @
2005 -2008 Business Process Analyst @ EDMC Online Higher Education
2000 -2002 Vice President - Customer Care @
1993 -2000 Regional Director - Call Center Operations @
Deb Bechtold Education
Robert Morris University
MBA
1992-1994
Deb Bechtold Skills
Cross-functional Team Leadership
Process Improvement
Customer Service
Team Leadership
Project Management
Team Building
Leadership
Strategic Planning
Management
Marketing
Key Account Management
Contract Negotiation
Sales
Vendor Management
Business Process
Manufacturing
Salesforce.com
Call Centers
New Business Development
Sales Operations
Product Development
Sales Management
Sales Process
Account Management
Continuous Improvement
Training
Operations Management
Product Management
Customer Satisfaction
Program Management
Forecasting
CRM
Six Sigma
Telecommunications
International Relations
Business Development
Change Management
Business Process Improvement
Leadership Development
Strategy
Solution Selling
Coaching
B2B
Competitive Analysis
Performance Management
Business Analysis
Negotiation
Analysis
Project Planning
Quality Assurance
Cross Functional Team
Microsoft Office
Microsoft Excel
Cross Functional Team Leadership
Deb Bechtold Summary
Deb Bechtold, based in Pittsburgh, PA, US, is currently a Leadership Development Program Manager at Industrial Scientific. Deb Bechtold brings experience from previous roles at Industrial Scientific. Deb Bechtold holds a 1992 - 1994 MBA @ Robert Morris University. With a robust skill set that includes Cross-functional Team Leadership, Process Improvement, Customer Service, Team Leadership, Project Management and more. Deb Bechtold has 2 emails and 1 mobile phone numbers on RocketReach.
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