Workforce Management Analyst @ (October 2022 - April 2024)
Workforce Management Analyst @ (June 2020 - July 2022)
Claims Adjuster @ (April 2020 - June 2020)
Warehouse Associate @ (November 2017 - March 2020)
Deandre Davis Education
North central high school 2010-2014
Deandre Davis Skills
ACD
Analytical Skills
Attention to Detail
Bending
Calming
Career Management
Change Management
Change Requests
Communication
Contact Centers
Contingency Planning
Critical Thinking
Customer Escalation Management
Customer Experience
Customer Service
Customer Service Management
Customer-Focused Service
Data Analysis
Data Analytics
Data Entry
De-escalation
Difficult Situations
Emotional Intelligence
English
Feedback Management
Forecasting
Forklift Operation
Headcount Management
IEX
IEX Total View
Industrial Safety
Interpersonal Communication
Interpersonal Relationships
Interpersonal Skills
Inventory Control
Leadership
Mentoring
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
New Hires
Organization Skills
Performance Management
Positive Psychology
Problem Solving
Professional Communication
Queue Management
Reporting & Analysis
Resource Planning
Sales
Scheduling Management
Service Delivery
Service Levels
Service-Level Agreements (SLA)
Skilled Multi-tasker
Spoken English
Staff Scheduling
Stress Management
Team Motivation
Teamwork
Time Management
Verint
Verint Workforce Management
Verint Workforce Optimization
Warehouse Operations
Workforce Analytics
Workforce Management
Workforce Planning
Workload Prioritization
Written Communication
eWFM
Deandre Davis Summary
Deandre Davis, based in Indianapolis, IN, US, is currently a Workforce Management Analyst at The AES Corporation. Deandre Davis brings experience from previous roles at Indiana Department of Revenue, Renaissance Life and Health Insurance Company of America and Sitel Group. Deandre Davis holds a 2010 - 2014 North central high school. With a robust skill set that includes ACD, Analytical Skills, Attention to Detail, Bending, Calming and more. Deandre Davis has 2 emails on RocketReach.
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