Dean Whitehead Email & Phone Number
WFM and Capacity Planning Manager @ The DDC Group
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Dean Whitehead Location
- Elsecar, England, GB
Dean Whitehead Work
- WFM and Capacity Planning Manager @ (May 2025 - Present)
- SPM Operational Support Lean SME - NBIT @ (September 2022 - May 2025)
- Forecasting and Planning Expert @ (March 2005 - March 2014)
- Real Time Analyst @ Ventura (July 1999 - March 2005)
- WFM and Telephony Manager @ (March 2014 - September 2022)
Dean Whitehead Education
- Thrybergh Comprehensive School 1992-1997
Dean Whitehead Skills
- Forecasting
- Project Planning
- Stakeholder Management
- Contact Centers
- Customer Experience
- Call Centers
- Workforce Management
- Outsourcing
- Resource Management
- Service Delivery
- Capacity Planning
- Performance Management
- Financial Services
- Data Analysis
- Business Process Improvement
- Change Management
- Process Improvement
- Microsoft Excel
- SQL
- Team Management
- Project Management
- Microsoft Office
- Management
Dean Whitehead Summary
- Dean Whitehead, based in Elsecar, England, GB, is currently a WFM and Capacity Planning Manager at The DDC Group. Dean Whitehead brings experience from previous roles at Post Office Ltd, Aviva UK, Ventura and Post Office. Dean Whitehead holds a 1992 - 1997 Thrybergh Comprehensive School. With a robust skill set that includes Forecasting, Project Planning, Stakeholder Management, Contact Centers, Customer Experience and more. Dean Whitehead has 1 emails and 1 mobile phone numbers on RocketReach.
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