Dean Turchiaro's Location
Aurora, ON, CA
Dean Turchiaro's Work
- Director of Contact Centre Operations @ Scotiabank
- Director, Field Effectiveness @ Ceridian
- Director, Workforce Optimization @ Ceridian
- Senior Manager - Workforce and Quality @ Ceridian
- Contact Center Manager @ Bank of Canada
- Customer Service Supervisor @ Sprint Canada Inc.
Dean Turchiaro's Education
- DeVry University
Bachlor of Science (Business Operations)
1990 - 1992 - Ryerson University
Business
1988 - 1990
Dean Turchiaro's Skills
- Workforce Management
- Performance Management
- Leadership
- Project Planning
- Team Management
- Cross-functional Team Leadership
- Call Centers
- Change Management
- Process Improvement
- Telecommunications
Dean Turchiaro's Summary
Dean Turchiaro, based in Aurora, ON, CA, is currently a Director of Contact Centre Operations at Scotiabank, bringing experience from previous roles at Ceridian and ING Bank of Canada. Dean Turchiaro holds a 1990 - 1992 Bachlor of Science in Business Operations @ DeVry University. With a robust skill set that includes Workforce Management, Performance Management, Leadership, Project Planning, Team Management and more, Dean Turchiaro contributes valuable insights to the industry. Dean Turchiaro has 3 emails on RocketReach.
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