Dean North Email
Organisational Change Manager @ Bank of Queensland
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Dean North Location
- Brisbane City, QLD, AU
Dean North Work
- 2019 -now Organisational Change Manager @
- 2018 -2019 Change Manager (L and D) @
- 2018 -2018 E-learning Specialist @
- 2017 -2018 Learning Experience Consultant @
- 2016 -2017 Instructional Designer @
- 2016 -2016 Training Specialist @
- 2015 -2015 Change Communications Manager @
- 2013 -2015 Instructional Designer @
- 2011 -2012 Training Specialist @
- 2008 -2011 Training and Projects Manager @ HotelClub Pty Ltd
- 1997 -2008 Airline Ticketer, Retail Travel Agency Manager, Travel Consultant @
- 2005 -2006 Ticketing Quality Executive @ American Express
Dean North Education
- University of Technology, Sydney
Certificate IV (Training and Workplace Assessment (Updated to include Language, Literacy and Numeracy))
2011-2014 - University of Canberra
Bachelor of Arts (Social Sciences)
1991-1994
Dean North Skills
- Instructional Design
- Training & Development
- E-Learning
- Training Needs Analysis
- Change Management
- Project Management
- Training Facilitation
- Learning Management Systems
- Customer Satisfaction
- Process Improvement
- Customer Service
- Customer Experience
- Facilitator
- Training
- Workshop Facilitation
- Team Management
- Sales Operations
- Trainer
- Account Management
- CRM
- Coaching
- Sales
- Performance Management
- Team Leadership
- Sales Support
- Corporate Communications
- Adult Learning Methodologies
- Training Delivery
- Training and Development
- E Learning
Dean North Summary
- Dean North, based in Brisbane City, QLD, AU, is currently a Organisational Change Manager at Bank of Queensland. Dean North brings experience from previous roles at Bank of Queensland, Department of Natural Resources, Mines and Energy (Queensland), Suncorp Group and CUA - Credit Union Australia Limited. Dean North holds a 2011 - 2014 Certificate IV in Training and Workplace Assessment (Updated to include Language, Literacy and Numeracy) @ University of Technology, Sydney. With a robust skill set that includes Instructional Design, Training & Development, E-Learning, Training Needs Analysis, Change Management and more. Dean North has 2 emails on RocketReach.
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