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Dean Howard Location
Telford, GB
Dean Howard Work
Service Desk Team Leader @ (May 2024 - Present)
Customer Operations Manager @ (May 2022 - May 2024)
Service Assurance Manager @ (February 2022 - May 2024)
POD Manager @ (September 2014 - February 2022)
2nd line support technician @ e-know.net (November 2014 - February 2022)
3rd line support technician @ (February 2013 - September 2014)
Wintel operational lead @ (January 2002 - January 2010)
Dean Howard Education
Riverside Training
ILM Leadership and Management (Leadership and Management Level 3)
2018-2018
Oldbury Wells Secondary 1985-1990
Telford College of Arts and Technology
HND (Computer Science)
Dean Howard Skills
Information Technology
Windows Server
Help Desk Support
Customer Relations
Windows 8
3Rd Line Support
Active Directory
Antivirus
Computer Hardware
Lync
Software Installation
Hardware Diagnostics
Microsoft Exchange
Communication
Team Management
Team Leadership
TCP/IP
Support
Dos Commands
Outlook
Microsoft Office
Microsoft Word
Wireless Networking
Microsoft Excel
Windows 7
Customer Support
Technical Support
Teamwork
Technician
Citrix XenApp
Bespoke
Remote Desktop
Routers
Telephone Skills
Group Policy
Dean Howard Summary
Dean Howard, based in Telford, GB, is currently a Service Desk Team Leader at QuoStar. Dean Howard brings experience from previous roles at Nasstar and e-know.net. Dean Howard holds a 2018 - 2018 ILM Leadership and Management in Leadership and Management Level 3 @ Riverside Training. With a robust skill set that includes Information Technology, Windows Server, Help Desk Support, Customer Relations, Windows 8 and more. Dean Howard has 1 emails and 1 mobile phone numbers on RocketReach.
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